Customer Service

2 weeks ago


Stanmore, Greater London, United Kingdom Lodge Brothers Funeral Directors Full time

At Lodge Brothers we know that organising a funeral can seem like a daunting task and it is our honour and privilege to be able to support families at their time of need.

We are currently recruiting potential funeral arrangers who have demonstrable experience in providing excellent customer service.

Lodge Brothers are an eighth-generation family business with forty eight funeral homes, employing around one hundred and sixty colleagues.

We are proud of our traditional values, high standards and our five-star rating on Trustpilot, which we believe sets us apart from the rest.


About you
If you are looking for a new challenge in a rewarding environment, we are interested in speaking with you. No previous funeral arranger experience is necessary as full and ongoing training will be given to support you.

However, to be considered for an interview, you will need to consider the following;

  • Previous experience in a customerfacing environment
  • Evidence of managing multiple tasks successfully
  • Excellent written and verbal communication skills with a high degree of accuracy


Proficient in IT
  • Experience of Databases, Word, Excel, Outlook and MS Teams
  • Experience supporting local community projects or organising fundraising
  • Previous experience with statutory legal paperwork would be advantageous
  • Ability to travel around the company network periodically
  • Full clean driving licence, car owner with business insurance is preferred or willingness to use public transport.
  • Living within thirty minute commute of Feltham
  • 08:30am to 5pm Monday to Friday


In return Lodge Brothers will offer a generous remuneration package for the industry and annual holiday, company pension and private health care.

Additionally, you will be given opportunities to obtain a professional qualification.

Job Types:
Full-time, Permanent

Salary:
£25,810.00 per year

Benefits:

  • Company pension
  • Private medical insurance

Schedule:

  • Monday to Friday

Work Location:
One location
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