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Customer Service Specialist

4 months ago

Coleraine, United Kingdom Ziggicig Full time
_
We can only accept CVs from applicants who are 18 or over._

This is a unique and exciting opportunity for you to join a dedicated and ambitious team. At Ziggicig we are passionate about vaping and about providing great customer service.

We aim to help educate our customers, converting smokers into vapers to help improve their health and save them money.


The successful applicant will be responsible for providing our customers with advice on the best products available to them, providing feedback to our Support Hub on products & services, and maintaining the displays and look of the store.


We provide ongoing training in all aspects of the role to improve our service and the skills of those employed within Ziggicig.

We provide career and development opportunities to those who show a desire to improve and can provide excellent customer service.


We are seeking new talent to be part of the superb team in our store in Coleraine The position is 17 hours.

Weekend availability for these positions will be essential.

Ø Friendly and outgoing

Ø Have excellent customer care skills

Ø Can speak to and communicate with people from all backgrounds

Ø Can speak to and advise people in a professional and friendly manner

Ø Confident in cash handling (preferable but not essential)

Ø Hard-working, reliable and trustworthy

Ø Able to work well as part of our team but also able to use their initiative

Why Ziggicig?

We will provide successful applicants with the following:
Ø Staff discount - 20% off products

Ø Additional discounts on all new products

Ø Flexible working hours

Ø Excellent working environment

Ø Opportunities for growth

Ø On-going training and development

We are an equal opportunities employer.

Job Types:
Full-time, Part-time, Permanent

Pay:
£11.44 per hour

Expected hours: 17 per week

Benefits:

  • Bereavement leave
  • Company pension
  • Employee discount
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Work Location:
In person