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Content Designer

3 months ago

London, Greater London, United Kingdom Flo Health Full time
We're quite proud of our achievements


250M+ downloads, 50M+ monthly users, #1 by installs in the iOS Health category, 4.9 stars on the App Store (3M+ reviews), backed by 7 VCs, annual revenue at 9 figures, and a valuation close to $1B.

and we're just getting started.


We're Flo Health, a rapidly growing, Series B funded HealthTech building the essential digital health partner of tomorrow to empower women, girls, and people who menstruate with the knowledge and support they need to stay well and live better.


And there's never been a more exciting time to join us.


Our cycle, ovulation and pregnancy tracking, educational content and anonymised community platform have been trusted for years by millions to help them feel more in control of their health every day.


Now though, we're harnessing the power of data analytics and AI to build a smarter future, one where we all know our bodies better - we're set to become the world's favourite female health brand.

Big plans, right?

They absolutely are - that's why we're hiring.

The Job
This is an exciting time to join Flo if you love Content Design and advocating for it

We're on our journey to become a world-class design team, and there's lots to get stuck into.

We're building the foundations for our future, including:

  • Establishing ways of working to ensure Content Design is a valued and essential part of the design process, from planning and strategy, all the way to delivery and build.
  • Improving collaboration and communication within our product teams.
  • Using workshops, demos and working sessions to showcase the depth of what Content Design can do.
It's an exciting period of growth for the company.

That's why we need someone who sees the product through our users' eyes, manages business needs, and will champion the importance of Content Design.

Someone who can bring creativity and clarity to every touchpoint and can turn complex concepts into something simple and human.

You're an exceptional Content Designer with an interest in health technology that solves real-world user problems.

You can flex between prototyping new products, designing end-to-end experiences and creating compelling microcopy such as feature overviews, error messages and pushes.


You're comfortable coming up with solutions and new processes, challenging ways of working while also listening in order to understand and serve business needs.

You're confident explaining your hypotheses and the process behind your decisions.

You're a strong planner who thrives on variety and a fast-paced environment.

You have a passion for Content Design and the value it brings to the design process.

Your Experience

Must have:

  • Content Design expertise and attention to detail.
  • Experience codesigning with product designers in collaborative tools.
  • Brilliant communication skills with the ability to influence others and advocate for Content Design at all levels — from product designers to product managers to senior stakeholders.
  • A portfolio that demonstrates impact

Nice to have:

What you'll be doing

You'll be responsible for:

At Flo, each day is different, but you can expect to:

  • Create clear, concise, and compelling content for new features, widgets, paywalls and more.
  • Collaborate with Product Designers, Researcher, Analysts and Product Managers to define new experiences across our app and website.
  • Advocate for Content Design both on your team and in the wider community.
  • Proactively seek areas for improvement, working with all content disciplines and across other product streams to find solutions.
  • Work closely with Localisation to ensure messaging and tone of voice is kept consistent and makes sense across different markets.
  • Evangelise for humancentred design, readability, accessibility and creativity.
  • Help other Content Designers develop their skills, by sharing best practice, collaboration, and training.

Reward
People perform better when they're happy, paid well, looked after and supported.

That's just a fact.

On top of competitive salaries, we offer Flo's permanent employees:

  • A fully flexible working environment wherever you're at your best: at home, in our offices, or a mix-and-match of both
  • Company equity grants through Flo's employee share option plan (ESOP)
  • Paid holiday and sick leave (dependent on location)
  • Fully paid female health and sick leave, in addition to holiday and regular sick leave
  • Workations an opportunity to work abroad for two months' a year
  • Career growth, progression, and learning development resources
  • Annual salary reviews
  • As many free premium Flo subscriptions as you'd like
  • A whole host of other benefits (health/pension/social schemes, dependent on location)

Our Culture


It's pretty hard to condense a culture down to a few words, but we do all have a few things in common.

We're problem solvers, we're adaptable, we're empathy driven and results led.

People here like working in a fast-pa