![Phoenix Taxis](https://media.trabajo.org/img/noimg.jpg)
Office Supervisor/dispatcher
2 weeks ago
The office is open 24 hours per day and we are looking for people who can work a mixture of day shifts and evening shifts three to five days out of seven.
The job includes:
- Working with and managing staff to ensure smooth operation in a busy private hire office
- Working with the companies taxi IT programme (full training provided) to ensure customer and driver satisfaction
- Incoming and outgoing call handling to place bookings and take queries
- Dispatching bookings
- Analysing shift patterns, vehicle and booking data to improve customer service
- Customer service history on the telephone
- Good knowledge of outlook
- Good knowledge of the local areas
- Some kind of managerial experience
Job Types:
Full-time, Part-time
Part-time hours: 24-40 per week
Salary:
£13.50 per hour
Benefits:
- Onsite parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Work Location:
One location
Application deadline: 31/03/2023
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