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Digital Trade Planning Manager
4 months ago
We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. Our digital team is a big team that reaches millions of customers each week - with tangible results.
It's also a place where you could get to discover different parts of the business, as you'll have every chance to experience more than one.
The culture in Digital is one of failing fast and experimenting, so from trading through to merchandising and forecasting, you'll be part of a truly agile environment.
Digital Trade Planning Manager - Food - 3 day Job Share
In a nutshell:
As Digital Trade Planning Manager you'll be responsible for ensuring we're brilliantly showing up to our customers across our digital channel through the delivery of a robust trade and event plan, which delivers against our customer and commercial strategic ambitions.
This role puts the customer at the heart of our digital activity and take responsibility for the most important trading messages of a given season, event or campaign.
What outcomes I need to deliver:
- Champion the role of the digital channel around the business, ensuring its needs and potential is released across our Customer and Proposition planning thinking.
- Accountable for all Digital Customer and Trade Planning for Food - you'll ensure we have an appropriate plan in-place which accurately reflects our strategic ambitions.
- Responsible for our high-traffic (inc. Homepage) strategy, ensuring elected content delivers against key customer outcomes and commercial metrics. You'll ensure on-going a programme of on-going optimisation is live, and will need to make the call on any in-week reactive changes.
- Leading a team of Event Planners, you'll ensure all elected cross-category events and brand campaigns are delivered to plan. You'll ensure those events achieve their commercial goals through first-rate customer journeys across our web and app channels.
- Incorporate key market and customer insights into our trade planning activity, identifying opportunities for competitive edge.
- Ensure the roadmaps for Content and Experience Optimisation and Product teams has appropriate activity to support and enhance event and campaign execution.
- Working closely with Nectar360 you'll ensure that all monetisation opportunities across our high traffic, event and campaign pages compliments and enhances our customer proposition.
- Work closely with Digital Operations to ensure we're operationally ready for key trading events in-order to maximise trade and protect customer service levels.
- Oversee all Design & Implementation briefing from your team - ensuring it results in efficient and accurate briefs, delivered right first time.
- Ensure our marketing teams (Digital Marketing, Brand, Proposition Planning etc) secure timely and strategic input from Digital to ensure our channel is front and centre of their plans and deliver mutual commercial benefits.
- You'll ensure we "trade" our events to deliver the maximum possible performance, working closely with your Digital Trading peers to ensure we've achieved our full potential. You'll thrive in reactive moments and know when to course-correct plans in order to improve and optimise our digital metrics.
- Lead cross-team event working and action groups to ensure alignment on planning, performance and optimisation actions.
What I need to know and show:
- You'll have an in-depth understanding of Digital retail, ideally with experience in a large retail organisation where you can demonstrate experience in highly customer centric roles.
- You'll be seasoned in the use of web-analysis and performance to inform strategic decisions. Experience of Adobe is highly desirable.
- Strong understanding of the Digital retail market and what is influencing channel performance and customer expectations.
- Able to quickly and efficiently identify trading risk / opportunities and be adept at seeking out effective solutions.
- Highly analytical and confident with commercial measures and metrics.
- Highly confident communicator, able to deliver and present to large audiences at times. You'll be seasoned in delivering effective written communications, with an eye of data and story visualisation.
- You'll have experience of managing and developing customer and trading plans, covering strategy through to formation and plan communication.
- You'll be able to influence and inform broader business decisions and prioritisation, ensuring digital requirements are met.
- Have in-depth knowledge and appreciation of Digital Commerce and the routes to performance optimisation through knowledge and appreciate of what influence digital shopping behaviour.
- You'll be a highly confident decision maker, and able to do that at pace, and often in a reactive environment. You'll be able to make judgement calls and decisions independently.
- Know how to bring to life digital action and activity to a non-digital audience.
- You'll be an experience Line Manager, and able to evidence how you develop and nurture talent.
- Experience working alongside performance marketing teams is highly desirable.
What decisions I can make including budget:
- Customer and Trade plan prioritisation calls
- Sign off on our Homepage messages and any needs for reactive update
- Action optimisation opportunities
Directly or indirectly manages:
Team of 5 Direct Reports:
- 1 x Trade Planning Lead (C4)
- 4 x Event Planning Lead (C4)
- Plus an off-shore based support team
We are committed to being a truly inclusive retailer so you'll be welcomed whoever you are and wherever you work.
Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you.
We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits.Here are some of them:
Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year.
You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.
Your wellbeing is important to us too.You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare.
We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers.
And if you ever need it there is also an Employee Assistance Programme.
Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave.
