Records and Documents Manager

1 week ago


Darlington, Darlington, United Kingdom HC-One Limited Full time

As a Records and Documents Manager at HC One, professional expertise and kindness will be fundamental to delivering a high-quality records management service to HC-One colleagues and residents, supporting colleagues on their records management journey.

Actingas a business enabler to excellent records management practice will be essential to your success.


By developing positive working relationships, you will work with colleagues and external suppliers, around the day-to-day management of our paper and digital records management estate and addressing any issues that may arise in relation to records management.


You will provide support to HC-One in developing our records management provision, including looking at new and innovative solutions around records management, as well as reducing the paper records estate in line with our move towards increasing use of digitalsolutions.

Please note that if the Business needs requires this role could include national travel.


Beyond that, you will possess the values of kindness, accountability, and teamwork, and be able to lead HC-One's records management journey with professionalism and kindness.


Safeguarding is everyone's responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns.

All colleagues are requiredto attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

HC-One offers professional residential, nursing and specialist dementia care for older people.

We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible careto Residents in over 300 care homes across the United Kingdom.

We are very proud of our outstanding team at HC-One.

They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve.

We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-Onefamily.
What HC-One offer
Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you, and you will enjoy additional support and benefits including:

  • Award-winning learning and development
  • 25 days annual leave
  • An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
  • GP online providing around the clock GP consultation via an interactive app available to you and your children under 1
  • Colleague discounts
  • Access to over 1600 high street discounts including carefully selected discount partners
  • Wellbeing free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental, and financial issues


We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.



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