Housing and Support Officer
1 week ago
About YMCA St Paul's Group:
YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness.
With a commitment to long-term transformation in mind, body, and spirit, YMCA St Paul's Group has served the community for over 150 years.
About the role:
In your role, you will play a key part in the Housing and Support team, ensuring the delivery of exceptional housing and support services to our residents.
Your position will often be the first point of interaction for both residents and visitors, where you will handle a broad spectrum of questions, providing detailed information and comprehensive guidance.
Your commitment to maintaining consistently high-quality customer service will positively impact everyone you engage with, particularly our residents and their support circles.
Your role will be dynamic and multifaceted, encompassing tasks such as reception duties, first aid, fire marshal responsibilities, and health and safety, as well as representing YMCA St Paul's Group in welcoming new residents and Health & Wellbeing members.
Key Responsibilities:
Exceptional Customer Service:
As the frontline representative, you'll provide a consistently excellent customer service experience. Your interactions are crucial in creating a lasting positive impact on all, especially our residents and their networks.
Diverse and Dynamic Role:
Far from mundane, your role includes standard reception tasks like managing calls, handling mail, overseeing repairs, and processing payments.
Additionally, you'll play a crucial role in ensuring the safety and security of our facility.Safety and Security:
Acting as the first aider and fire marshal, you'll be responsible for the safety and well-being of residents during emergencies.
Your duties will include regular patrols and checks on Wellbeing and Facilities, enhancing the community's safety and comfort.Welcoming and Attentive:
Often the first contact point, your role involves welcoming new residents, addressing complaints, handling reports of anti-social behaviour, and providing empathetic support to residents and the public.
Your keen ability to identify and report concerns is vital.Collaborative Teamwork:
Join our team of experienced housing advisors, where your skills and passion will contribute significantly to the lives of our residents and visitors.
Your diverse responsibilities will keep you engaged and your commitment to quality service will be a source of pride.Joining our team means becoming part of a friendly and supportive group of experienced housing advisors.
Where your expertise and passion will shine as you play a vital role in making a difference in the lives of our residents and visitors.
Your multifaceted responsibilities will keep you engaged, and your dedication to delivering high-quality service will be a source of pride and accomplishment.
What we offer:
At YMCA St. Paul's Group, we prioritise improving diversity and inclusion in the workplace and the services we provide. We value your authenticity and unique voice and encourage you to share your opinions. You will have the opportunity to be a catalyst for change by actively participating in our Employee Resource Groups.
As a team member, you can learn, grow, and reach your full potential. We are committed to your development and will support your personal growth journey.
Our comprehensive learning and development program includes training, qualifications, and on-the-job experience, ensuring that you have the skills necessary for your role while offering continuous development and advancement opportunities.
In addition, you will have access to a range of benefits which will support you in mind, body, and spirit, which include:Free gym access across our sites.
Discounts from major retailers and supermarkets.
Free access to well-being and counselling services.
The ability to work from a range of outer London work locations.
Career development programmes to help you thrive.
Family-friendly policies to help you balance work-life, including enhanced maternity pay.
Life Assurance.
For a complete list of our staff benefits, please click here.
-
Re-housing Officer
1 week ago
Slough, Slough, United Kingdom Magna Housing Limited Full time £25,576Location Home-based with regular travel across West Somerset and surrounding areas. This is a 37 hours per week , Temporary vacancy that will close in {x} days at {xx:xx} BST . Sheltered Housing Advisor ~£00 per annum plus allowances. ~ Home based with regular travel across West Somerset and surrounding areas. ~ Fixed Term Contract – 9 Months (Contract...
-
Waking Night Support Worker
1 week ago
Slough, Slough, United Kingdom Look Ahead Care, Support and Housing Full timeRecruiting for a Waking Night Support Worker to join our Service in SloughGBP 20,592.00 per annum, working 40 hours per week, plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.Job Overview:To enable vulnerable people with mental health needs to maximise independent living skills and opportunities for social inclusion as wells...
-
Project Housing Officer
1 week ago
Slough, Slough, United Kingdom Novax Recruitment Ltd Full time £20Job Title: Housing Project Officer Job Type: Full Time/Contract The housing project officer will be part of the Tenancy Management & RMI Contract Management Team this post has a priority and specific project management focus supporting the Council's approach to its response to: fire safety consultation and liaison role in sheltered and 2 blocks of high...
-
Housing Needs Officer
1 week ago
Slough, Slough, United Kingdom Bridge of Hope Full timeAttention: Housing Needs Officer Position Available in SloughAre you enthusiastic about making a positive difference in people's lives? Do you possess a strong dedication to preventing homelessness and offering essential support to those in need? If this resonates with you, we have an excellent opportunity for you.We are currently looking for a committed...
-
Housing Project Officer
1 week ago
Slough, Slough, United Kingdom Novax Recruitment Ltd Full timeJob Title: Housing Project Officer Location: Slough Pay Rate: 20 Umbrella P/H Job Type: Full Time/Contract The Role The housing project officer will be part of the Tenancy Management & RMI Contract Management Team this post has a priority and specific project management focus supporting the Council's approach to its response to: damp and mould; ...
-
Housing Project Officer
1 week ago
Slough, Slough, United Kingdom Service Care Solutions Ltd Full timeHousing Project Officer Slough, Berkshire Temporary - 3 month contract (Potential to extend) Full Time, 37 Hours Per Week, Hybrid Please note a valid driver's license with access to own vehicle is essential, as is a basic DBS Main Purpose of Job: Supporting the Senior Housing Project Officer in implementing a tenancy and housing management service...
-
Housing Options Officer
4 weeks ago
Slough, Slough, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Housing Solutions Officer who can carry out part 7 assessments under the Housing Act 1996 and advise client accordingly. The manager offers good working conditions with a comfortable work load to ensure all aspects of work are carried out. Strong knowledge of the Housing Act 1996 and other relevant legislations.The team...
-
Housing Options Officer
1 month ago
Slough, Slough, United Kingdom Ackerman Pierce Ltd Full timeMy client is seeking an experienced Housing Solutions Officer who can carry out part 7 assessments under the Housing Act 1996 and advise client accordingly. The manager offers good working conditions with a comfortable work load to ensure all aspects of work are carried out. Strong knowledge of the Housing Act 1996 and other relevant legislations.The team...
-
Right to Buy and Leasehold Project Officer
1 week ago
Slough, Slough, United Kingdom Service Care Solutions - Housing Full timeJob Title: Right to Buy and Leasehold Project OfficerType: 3 months Temp ongoingHours: 37Location: SloughPurpose of the RoleI am representing a client based in Slough, who are looking for someone to be responsible for delivering a time-limited intensive recovery plan for the council's Right to Buy service and to support neighbourhood officers in the...
-
Senior Housing Regulations Officer
1 week ago
Slough, Slough, United Kingdom Fox Morris Group Full timeFox Morris are working with Slough Borough Council in relations to finding a Senior Housing Regulations Officer to start work ASAPResponsibilities Senior Housing Regulation Officer Environmental Health Practitioner or equivalent. Ability to undertake full range of regulatory functions in relation to private sector housing including HHSRS inspections,...
-
Housing Project Officer
1 week ago
Slough, Slough, United Kingdom Spencer Clarke Group Ltd. Full timeMy client in Berkshire is looking to appoint a talented Housing Project Officer on a Contract basis. Overview: The day to day operation of the housing companies landlord function, ensuring that services are responsive to customer and community demands and deliver against measured outputs while contributing to key strategic aims and priorities. Main...
-
Housing and Support Assistant
1 week ago
Slough, Slough, United Kingdom YMCA St Pauls Group Full timeJob IntroductionAbout YMCA St Paul's Group:YMCA St Paul's Group is a charity that aims to support and empower young people and communities throughout London by providing life-changing youth work, essential community services, inclusive health and wellbeing centres, and supported accommodation for those who are at risk of homelessness. The organisation aims...
-
Team Leader
1 week ago
Slough, Slough, United Kingdom Look Ahead Care Support and Housing Full timeWe're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Slough.£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at...
-
Supported Housing Coordinator
1 week ago
Slough, Slough, United Kingdom BDS (Northern) Limited Full timeSheltered Housing Manager Position in SloughFull-time permanent role of 36 hours a weekStarting pay rate of £16.36 PAYE per hourCreating a welcoming environment for residentsAssisting residents with daily needsProviding information on local servicesSupervising property maintenanceOrganizing social activitiesConducting health and safety checksExperience in...
-
Business Support Officer
1 week ago
Slough, Slough, United Kingdom Slough Borough Council Full timeJob Title: Business Support Officer Directorate: Housing & Property Job Ref: Pl021859 Salary: £24,948 to £30,151 per annum plus a local weighting allowance of £1002 is also payable Pay Level: Level 5 Contract Type: Permanent Working Hours: Full time, 37 Hours per week Location: Observatory House DBS requirement: Standard- Interviews will be held week...
-
Senior Send Support Officer
1 week ago
Slough, Slough, United Kingdom Slough Borough Council Full timeJob Title:SEND Support Officer, Slough Early Education Service:- Job Reference:PC02-1775:- Salary: £31,099 to £35,411 per annum fully inclusive (pro rata) plus a Local Weighting Allowance of £1,002 is also payable**:- Directorate: Education and Inclusion:- Post Level: 6:- Hours of Work: 37 hours full time:Location: Observatory House and field work:...
-
Educational Behaviour Support Officer
1 week ago
Slough, Slough, United Kingdom Protocol Education Ltd Full timeEducational Behaviour Support Officer The Educational Behaviour Support Officer primarily supports the Access & Inclusion Team, overseeing the Internal Exclusion Centre and Year Group Student & Family Workers. Key aspects of this role include working closely with students facing behavioural, attendance, and social challenges. Applicants must possess strong...
-
Business Support Officer
1 week ago
Slough, Slough, United Kingdom CRA GROUP LIMITED Full timeJob Description3 Months contract with a Local AuthorityJob Summary:· To provide a confidential and effective administrative and project support role to all services as or such other team within Cambridge Education.Key Duties/Accountabilities· To provide excellent customer service including answering telephone enquiries, answering routine correspondence and...
-
New 2024: In-House, Commercial
1 month ago
Slough, Slough, United Kingdom Ellis-Wake Full timeNew: at Ellis-Wake Limited ran by the Thames Valley Office. This is a mid - senior in-house role based in the soul of the TV and a long standing client of EW. This is an exciting opportunity for a pharma candidate, that ideally has had in-house experience before. You will work at the forefront of global mental health issues and the drugs that help with this...
-
Tenancy Sustainment Officer
1 week ago
Slough, Slough, United Kingdom Akton Recruitment Full timeTenancy Sustainment Officer**SloughJob RoleAssess the support needs of vulnerable clients (as early as possible, including at sign up) and work with other agencies to develop short-term support plans tailored to meet individual needs. To signpost and facilitate access to other support services. Regularly review support plans with the client and in...