Risk Assurance Consultant S2 Risk National

2 weeks ago


Glasgow, Glasgow City, United Kingdom Santander Full time
Risk Assurance Consultant | S2 | Risk| National

Country:
United Kingdom

WHAT YOU WILL BE DOING

This role is offered on a hybrid basis, which can be discussed with the recruitment team during the hiring process.
As a Risk Assurance Consultant, you'll undertake reviews of customer interactions, calls, transactions and business outputs.

You'll play a key part in Santander's first line of defence, contributing to the wider Assurance and Control team, to mitigate risks, improve customer outcomes and experience and ensure regulatory control and process adherence.


The difference you'll make.

  • Managing risk, considering the wider impact when identifying issues, for both the customer and the company (such as conduct risk, operational risk, credit risk.)
  • Analysing intelligence as part of the assurance process, recognising and escalating trends and emerging issues where appropriate.
  • Communicating professionally both verbally and in writing, using clear, concise language using the Simple, Personal and Fair guidelines. Ability to adapt style and language appropriately to the situation and audience.
  • Collaborating well with others in the team and across wider Assurance & Control team. Maximise effectiveness by working in a positive and supportive way with colleagues.

What you'll bring.

  • DipPFS or equivalent Level 4 qualification
  • Confident communicator with the ability to interact professionally with colleagues at all levels.

It would also be nice for you to have.

  • Excellent knowledge of regulatory and legislative requirements and a good knowledge of Santander's products process and procedures
  • Ability to take ownership and accountability of own workload.
  • Attention to detail.

What else you need to know.
This is a Permanent role and with a Hybrid working arrangement.

Interviews will be conducted via Microsoft teams.

Everyday Inclusion
At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed.

We all help to make Santander a workplace that celebrates diversity and attracts, retains, and develops the most talented and committed people through living our values of Simple, Personal, and Fair.


How we'll reward you.


As well as a salary, we offer a wide range of benefits that you can choose from and tailor to your needs.


  • Eligible for a discretionary performancerelated annual bonus
  • Receive a £500 annual cash allowance to spend on our great range of benefits.
  • Pension with generous contributions of up to 12.5% from Santander, depending on your own contribution and length of employment with us.
  • 27 days' holiday plus bank holidays, which increases to 28 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
  • Voluntary healthcare benefits at discounted rates such as private medical insurance, dental insurance, healthcare cash plan and health assessments
  • Benefits supporting you and your family, such as deathinservice benefit, income protection, and voluntary life assurance and critical illness cover.
  • 24/7 access to an online employee discount platform
  • Share in Santander's success by investing in our Sharesave and Partnership shares plans.
  • Support your favourite causes through charitable giving and our community partnerships.

What to do next.
If this sounds like a role you're interested in, then please apply.
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