Team Member

7 days ago

Cambridge, Cambridgeshire, United Kingdom YHA Full time

YHA Cambridge Welcomes You to a Unique Place of Work

We are looking to recruit a Catering Team Member who is willing to cover for House keeping occasionally. Working between 25 and 37.5 hours per week.

YHA Cambridge is one of YHA's oldest and best-loved hostels, providing superb, modern accommodation for those looking to explore the historic city of Cambridge. The youth hostel is in a prime location, only three minutes' walk from the train station so easily accessible.We are a vibrant hostel with a bustling cafe-bar. We are looking for a dynamic, hard-working team member with some experience and excellent customer service skills who thrives in a busy international environment. You will need to show initiative and a passion for customer service.

Our hostel offers an entirely distinctive workplace, far from the ordinary office setting. We believe in valuing our team members and ensuring they have access to great perks:

  • Competitive hourly rate: We offer a pay of £ £1.20 Local Living Allowance per hour (this role is flexible, between 25 and 37.5 hours per week, permanent contract)
  • Exclusive benefits: Enjoy access to YHA's staff discount and cashback portal, allowing you to save on your everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

There's a multitude of advantages to being part of the YHA team. To explore more about the benefits we offer, visit our YHA Jobs website today. Join us for a unique work experience and discover the YHA difference for yourself.

What will you be doing as a Catering Team Member?

Our Catering Team Members take on a variety of customer-facing responsibilities throughout the hostel, ensuring a fantastic experience for all guests and visitors at YHA.

While this role primarily focuses on the catering aspects of our hostel, you may also be called upon to assist in other hostel departments. Here are some of the areas you might contribute to:

  • Ensuring strict adherence to food hygiene standards in food storage, preparation, and delivery.
  • Maintaining a strong commitment to health and safety regulations, ensuring timely and accurate completion of kitchen checks.
  • Taking pride in the preparation, presentation, and service of high-quality food.
  • Diligently recording food wastage in accordance with your hostel's procedures, with a focus on minimizing waste to maximize profit.
  • Serving food and drinks with warmth and hospitality, while engaging in authentic, inclusive conversations. Suggesting enjoying dinner with us or offering a beverage or dessert as you assist with table service, ensuring a diverse and welcoming experience for all guestWhat will you be doing as Housekeeping Team Member? Our team members cover a wide range of customer-facing duties throughout the hostel, delivering an excellent service to all guests and visitors so they have a great experience at YHA. This role concentrates predominantly on the cleaning of our hostel, but you may be asked to assist in other hostel departments. Here are some of the things you may be working on:
    • Cleaning and preparing bedrooms between the departure and arrival of guests
    • Cleaning all shower and toilet areas
    • Undertaking housekeeping tasks efficiently and effectively, ensuring levels of cleanliness are consistent throughout your hostel and taking a proactive approach to reviewing and maintaining standards
    • Complying with YHA requirements in the usage and storage of cleaning products
    • Reporting faults or damage to a member of the hostel management team.
    • Sorting and distribution of used and unused linen

What Skills and Experience are Valued in a Team Member?

While prior experience in a customer-facing role is advantageous, it's not a strict requirement for our Catering Team Members. Experience in hospitality or customer service is desirable but not essential.

Strong communication skills are an asset, and punctuality is of the essence.

We place great value on real-life experience, just as much as skills and knowledge. We provide a comprehensive induction, continuous training, and further development opportunities. While not mandatory, having experience in volunteering or collaborating with others is advantageous.

Ready to Join Us?

If this opportunity resonates with you, we invite you to submit your CV and complete our brief application form. Feel free to attach a cover letter to further express your unique qualifications and experiences. If you require any assistance, our YHA Jobs website's contact page is available to support you.

Discover YHA

To explore the YHA charity, our unique culture, rich heritage, and more, please visit our jobs website. Our primary strategic priority is to make YHA accessible for all, an essential part of our charitable mission. We actively seek to build diverse teams and extend a warm welcome to applicants from all backgrounds. To find out more about this you can visit the EDI section of our website.

Learn More About Us

To gain a deeper understanding of what it's like to be a part of YHA, visit the 'Working for YHA' pages on our YHA Jobs website.

Join YHA, and let's embark on this incredible journey together. Your unique perspective and experiences are valuable assets to our inclusive community.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

YHA Job Title: Team Member

Keywords: Catering Assistant, Kitchen Porter, Kitchen Assistant, Kitchen Team Member, Cook, Chef

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