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Account Managers/Senior Account Manager
3 months ago
Working closely with Associate Directors and the wider team, you will take ownership of specific campaign areas or whole client programmes and translating client needs into deliverables, whilst always having the support of your team around you.
You will build strong and trusting client/influencer relationships and ensure client satisfaction levels are high and that Babel is associated with outstanding PR and marketing service delivery.
This includes proactively developing media and analyst pitches, securing opportunities, and drafting client-ready content to fulfill opportunities, alongside overseeing campaign admin delivered across the team.
You will also play a role in driving agency initiatives, formal line management and mentoring responsibilities and new business activities.
We're committed to delivering outstanding client service and caring for our people and our planet./ We are committed to building a workplace where our talent can learn, grow and thrive and we value employee diversity.
/ We actively encourage work-life balance.
/ We are based in central London, and we work flexibly from the office three days a week.
Solid writing skills and experience in creating both short-form and long-form PR/marketing content.
/ Motivated to learn, demonstrate proactivity and strives for high quality.
/ Evidence of ability to work collaboratively and independently, including team line management and mentor experience.
/ Client and campaign management
/ Taking ownership of specific campaign areas or whole client programmes and translating client needs into deliverables, whilst always having the support of your team around you.
/ Retaining clients and building strong, trusting relationships and ensuring client satisfaction levels are high, whilst managing client servicing levels.
/ Day-to-day management of several client accounts by leading/ supporting strategic PR discussions and driving your team's media, client and analyst relations.
/ Constantly improving industry knowledge by reading daily news and taking action on relevant stories and competitor updates with campaign teams and clients.
/ Creative campaign ideas development and contributing to client proposals and team brainstorms.
/ Monitoring for news from your clients' competitors and flagging where appropriate.
/ Supporting and ensuring the team are on top of daily reporting and campaign tasks e.g. coverage monitoring/clipping, digital workbooks/reports, monitoring servicing levels etc.
Reading relevant news articles every day and flagging/taking action where needed with teams and clients.
/ Pitching media and analysts with a phone-first approach, with a view of securing media opportunities such as interviews, contributed articles and other written opportunities. Supporting the team with this activity as well – sharing ideas, generating pitches, understanding the media.
/ Putting into action and successfully landing new ideas for media and analyst pitches based on approved messaging from clients and breaking industry news.
/ Nurturing and building personal relationships with media and analysts through conversation (phone, email, social media and face-to-face) and meeting journalists in person each month – bringing wider team with you.
/ Content development
/ Producing client-ready PR and marketing content that can be delivered across all channels as part of a comprehensive media and communications campaign.
/ Reviewing team produced media and analyst pitches based on briefs from the client, or approved content, alongside active involvement in Tier 1 media pitch and content development.
/ Drafting and reviewing client-ready press releases based on content plans, approved by client lead.
/ Drafting and reviewing (from the team) client-ready long-form content such as contributed articles based on approved content plans.
/ Drafting marketing content such as blogs, whitepapers, social media and mailer copy.
Part of a new business sector team, where you actively engage in activities to reach prospective companies, such as creating content, attending networking events, attending initial meetings and brief scoping calls.
/ Be involved in new business pitches, where you will create and present slides (e.g. media strategy, creative ideas, thought leadership topics), based on your research and analysis.We're committed to delivering outstanding client service and caring for our people and our planet.
/ Babel's culture is defined by our three key values: quality, collaboration and compassion.
/ We always strive for high-quality work in everything that we do – it's what we're known for. Every employee is supported by a line manager and mentor who will work with you to help you achieve growth.
/ Supporting our goals to make a positive impact on our working world and the world around us. Be an advocate of ESG (Environmental, Social and Governance), our EDI Accreditation and our B Corp journey.
Babel is a top independent B2B technology PR and integrated comms agency.
We pride ourselves on offering a working environment that supports personal and professional growth, rewards brilliant results and champions great ideas.
We work with UK, US and global technology companies involved in exciting technology transformations, from green tech, cybersecurity and mobile and telecoms, to marketing, advertising, retail, fintech, broadcast, e-commerce and enterprise technologies.
Our services include PR brand strategy and messaging, media relations, content creation, industry analyst relations, organic and paid for digital and social engagement, event management and industry awards, podcasts, bespoke media analysis and media training.
We are thrilled to have won awards for our client campaigns as well as our training and development programmes and to be recognised by the PRCA, the world's largest PR professional body, as the CPD highest achiever in 2021 and 2022.
We value and encourage a healthy work-life balance.We do this by closing our office early on Friday, having daily wellbeing breaks, extended lunch breaks, two WFH days a week and reduced working hours for four weeks in the summer.
We believe that diversity, equity and inclusion make us a more innovative, creative and vibrant place to work.All qualified applicants will receive consideration for employment without regard to age, religion, race, national origin, ethnicity, colour, sex, sexual orientation, gender identity, gender expression, disability status or any other group protected by law.
To learn more about us and our company culture, take a look at our website, Instagram, LinkedIn and X profiles and our Digital Communicators Podcast .
Salary, benefits and career advancement:/ The salary for the Senior Campaign Manager position is £45,000 + a 5% performance bonus after successful completion of a six-month probationary period.
/ Pension after three months. New joiners are eligible for our bonus scheme after the successful completion of a six-month probationary period. In addition, after your probationary period you are eligible for an interest-free season ticket travel loan, our cycle to work scheme, free eye tests and the influenza vaccine.
/ Other benefits include a duvet day, loyalty days, a paid sabbatical, reduced working hours during the summer, the opportunity to work from abroad, and much more.
/ New business and recruitment bonuses are also available.
Location and office/home working:
/ Our office is located in central London.
/ For the first six weeks new joiners are required to work from the office-based four days a week for training purposes (and one day working from home).
/ After six weeks, new joiners can work three days in the office and two days at home.
