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Parts Advisor

3 months ago

Carlisle, Cumbria, United Kingdom TrustFord Full time

Department:

  • Parts
    Location:
  • Carlisle PartsPlusSalary Range:
  • Hourly rate from £10.
90, plus 33 days holiday, Life Assurance and other great Company benefitsContract Type:

  • Permanent
"I didn't have to know how engines worked - knowing how people worked was enough."

At TrustFord, we're driving the standard in customer care. That's why it's your people skills that will be most important to us here.

You'll be fully trained by experienced colleagues about our Genuine Ford Parts, allowing you to provide a customer-focused service that people can trust.


Reporting to the Parts Manager, you will undertake the receiving and processing of telephone and internet orders, ensuring customer accounts are managed effectively and integration with other departments to maintain a smooth operation.

-
Do you have Parts Advisor experience?:


  • Do you have excellent communication skills?:
-
Do you have experience in a selling/customer service environment?:


  • Are you familiar with Microsoft Office Suite e.g. Excel, Word. Outlook?


With our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress.

If this is a career that suits your skillset, please follow the link at the bottom of the page to apply.


  • Industry leading package
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
  • Bonus payments based upon your performance
  • Pension Scheme & Life Assurance
  • Ford Privilege vehicle purchase scheme
  • Discount on Service, Bodyshop and Parts
  • 1 day each year to volunteer for a charity of your choice
  • Cycle to work purchase scheme
  • Access to Perks at Work discount website

HAPPY TO TALK FLEXIBLE WORKING.

For your first 2 days in the business, you'll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you'll learn all about our business before you start your new role.
**TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.