Reception & Rehoming Assistant

7 days ago


Durham, Durham, United Kingdom Stray Aid Ltd Full time
'To establish good customer relations as the first point of contact in representing Stray Aid, and to complete administrative tasks in a timely and efficient manner.

Duties:

Answering all phone calls promptly, politely and in accordance with Stray Aid procedures

Promptly relaying all messages/enquiries to the relevant person

Handing out advertising materials, encouraging donations, new supporters and volunteers

Ensuring that the reception area is stocked with all literature and that duty managers are informed when supplies are low

Maintaining the reception area, ensuring the work stations are clean and tidy

Compiling and maintaining databases

Maintaining good administrative systems in the reception area

Assisting with promotional and fundraising events

Any other duties as reasonably required by the management team

Person Specification:
Skills and attributes.

A positive and proactive attitude

Excellent interpersonal and communication skills (verbal and written)

An excellent knowledge of customer care and how to deliver excellent customer service

A good understanding of IT and office systems (Word, Excel, bespoke database), filing and storing information in accordance with the relevant legislation

A basic understanding of dog breed, descriptions and dog welfare requirements

Qualifications:
A qualification in customer care or administration would be desirable

Experience of:
Working in a customer-facing role, including both face-to-face contact with members of the public and on the telephone

Providing excellent customer service in a busy and challenging environment

Using a dedicated computer database would be ideal

Working in a rehoming/welfare environment would be desirable

Other requirements:
Commitment to the aims and objectives of Stray Aid

A smart and welcoming appearance

A full, clean, manual driving licence

A good level of fitness

Job Types:
Full-time, Permanent

Salary:
£10.42 per hour

Expected hours:
per week

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • Day shift
  • Weekend availability

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (required)
  • Administrative experience: 1 year (required)

Language:

  • English (required)

Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Durham (required)

Work Location:
In person

  • Durham, Durham, United Kingdom Durham University Full time

    The Role and Department As a Department, the Student Enrichment Directorate is striving to play a pivotal role in developing, delivering and transforming a Wider Student Experience that is as impactful as anything in the world. We remain steadfast in our core commitment to accelerating the growth of far-reaching and market-leading programmes across...


  • Durham, Durham, United Kingdom Aimbridge Hospitality EMEA Full time

    Job Ref:INT17128Branch:Hotel Indigo DurhamLocation:Hotel Indigo, DurhamSalary/Benefits:£11.92phContract type:PermanentHours:Full TimeShift pattern:5 out of 7Hours per week:40Posted date:15/04/2023Closing date:29/05/2023Reception Supervisor, Hotel Indigo, DurhamAs a Reception Supervisor you will be key to leading a team who are at the centre of all our...


  • Durham, Durham, United Kingdom County Durham and Darlington NHS Foundation Trust Full time

    We are seeking an individual with excellent literacy and numeracy skills to work as a Medical Laboratory Assistant in our very busy Department of Blood Sciences which processes samples per site each day.The Medical Laboratory Assistant role involves working as a member of staff providing support to Specimen Reception, Biochemistry, Immunology, Haematology...

  • Senior Receptionist

    7 days ago


    Durham, Durham, United Kingdom Coxhoe Medical Practice Full time

    Support the Team Leader in/to: Working within the reception team Day-to-day supervision of the reception team, deputising in their absence. Support the Team Leader with Day-to-day line management all reception staff, supporting staff development, providing guidance and direction, ensuring staff are up to date with mandatory training. Identify and ensure...

  • Care Assistant

    7 days ago


    Durham, Durham, United Kingdom Gainford Group Full time

    CARE ASSISTANTCovid vaccination is desirable but not essentialJOB SUMMARYThe post holder works to provide a supporting service to the person in charge of the shift. Duties are described within the following.Maintaining a safe and homely environment for service users by housekeeping duties in the care areas and prevention of cross-infection.Receiving and...

  • Salon Assistant

    7 days ago


    Durham, Durham, United Kingdom Sirens Beauty salon Full time

    We are looking for a salon assistant to join our busy city centre salon.we are a multi ward winning salon in durham city centre, offering hair and beauty.We are looking for a salon assistant to take care of the daily running of the salon.This includes - reception- cleaning- laundry- dealing with enquiries- customer care- helping with social media and general...


  • Durham, Durham, United Kingdom Host Student Housing Limited Full time

    Job Title: Customer Service AssistantReports to: Property Manager and Assistant ManagerWorking Hours: 20 hours per weekBased: On-site DurhamWe are an established provider of quality student accommodation and are looking to recruit a Customer Service Assistant for our busy office at The Village at The Viaduct in Durham.You will be required to assist with the...


  • Durham, Durham, United Kingdom Corepeople Full time

    Finance Assistant required to work 4 days per week initially, rising to 5 days later in the year. Mainly term time, there will be a some work in the school holidays. Initially a temporary role, it is hoped that it will become permanent later in the year when training is complete and the current post holder retires.The RoleUndertake a range of financial...


  • Durham, Durham, United Kingdom Ramside Hall Hotel & Golf Club Full time

    Ramside Hall Hotel are recruiting for an experienced Golf Receptionist to come and join our team on a fixed term contract for a period of 6 months.Just a 5-minute drive from the historic city of Durham, Ramside Hall Hotel and Golf Club is home to two championship golf courses, the Prince Bishops Course and the newly formed Cathedral Course, as well as having...

  • Licensing Assistant

    7 days ago


    Durham, Durham, United Kingdom Triumph Consultants Ltd Full time

    What's involved with this role:Temporary Licensing AssistantReference no: Durham Pay Rate: £10.79 per hour PAYE35-37 Monday - Friday, normal working hoursThis opening assignment is for 8 monthsCity: DURHAMThe postholder will undertake a range of technical and administrative duties and responsibilities commensurate with qualifications and experience in...


  • Durham, Durham, United Kingdom Workforce Staffing Full time

    On behalf of our busy client we are looking for a warehouse adminLocation: RedditchPay: 10PHHours: Monday to Friday 8AM-4:30PMWe are searching for someone to offer their help and support for the busy warehouse dispatch office, packing room and post room. Also, someone who can assist each department within the business in a variety of roles.Please also note...


  • Durham, Durham, United Kingdom Vision for Education Full time

    A medium sized 'Good' primary school in Durham are looking to appoint a passionate Early Years Teaching Assistant to work on a full time basis.About the role:Working Monday to Friday 8am to 3.30pm, the desired Early Years Teaching Assistant w ill be supporting in the Nursery and Reception unit, as well as supporting small groups of children in the main...


  • Durham, Durham, United Kingdom Soccarena Ltd Full time

    Role and ResponsibilityThis key role is to assist within the Reception area within Infinite Durham Multi Activity Park, maintaining high standards of service and experience ensuring all employees buy into the company vision.ExpectationDelivering superior customer service and maximizing customer satisfaction.Infinite DurhamInfinite Durham Multi Activity Park...


  • Durham, Durham, United Kingdom CEDOR Joinery Manufacturing Full time

    Job OverviewYou will manage our reception area and be the first point of contact for the business. You will be responsible for welcoming all visitors to the office, distributing correspondence, redirecting phone calls and providing administrative assistance across the company.You will deal with colleagues from all areas of the business and will provide first...


  • Durham, Durham, United Kingdom UKCIL Full time

    Care Assistant/s required to support a young man who lives in Lanchester, Durham:Care Assistant/s required to support a young man with autism and severe disabilities, using a positive behaviour support framework to ensure a physical and emotional environment that will give him the happiest and safest life possible. The young man lives in Lanchester,...

  • Receptionist

    7 days ago


    Durham, Durham, United Kingdom Resourcing Group Full time

    Hi ,Greeting of the day,Hope you are doing great This is Shahina from Resourcing Group, if you are interested in below job profile kindly send your updated CV and let me know your best time to contact you.Job Title :ReceptionistWork Location : Thornaby on tees, TS17 6AJJob Duration : Temp to PermJob Timing :Mon Fri 08:00 AM 05:00 PMPay : £11 per hour...

  • Receptionist

    7 days ago


    Durham, Durham, United Kingdom ISS Facility Services Full time

    Contract: Government***Location: Durham***Hours of work: 22.5***Contract Type: Part-Time - Permanent***As Receptionist, you will be reporting to the Facilities Manager, you will provide a vital Reception and administrative role within the Facilities Management Team.******The role of Receptionist requires versatility and a strong work ethic with an ability to...


  • Durham, Durham, United Kingdom Spectrum Community Health CIC Full time

    Are you a caring and compassionate Healthcare Assistant? Would you like the opportunity to develop your skills in a community setting? You could be a key part of our multi-disciplined healthcare team, providing individualised care for our patients in a prison environment.Our services include reception screening, providing agreed care packages, undertaking...

  • Site Assistnat

    7 days ago


    Durham, Durham, United Kingdom Multi Trades Recruitment Limited Full time

    Multi Trades Recruitment is looking for a site assistant to start immediately in DurhamAbout the role: Working in the car park for half of your shift ensures all vehicles are parked correctly and have paid for the correct amount of time. You will then move on to reception to allow visitors entry into the hospital. Ensuring the car park is kept clean at all...

  • Door Host/hostess

    7 days ago


    Durham, Durham, United Kingdom Estabulo Rodizio Bar & Grill Full time

    At Estabulo we prepare all of our dishes in an authentic manner to give you the true taste of Brazilian Rodizio. Estabulo honours the Brazilian Gaucho's traditional method of cooking, this involves taking the most delicious and flavoursome cuts of meat, which are then skewered and cooked slowly on open flames.This method of cooking also means that all the...