Ward Administrator-intensive Care Service

2 weeks ago


Bristol, Bristol, United Kingdom North Bristol NHS Trust Full time

The ward administrator will provide a high level of rota co-ordination and support the administrative needs of the Clinical Matron, Supervisory Ward Sister, and Senior Nursing team.


The post holder will be responsible for maintaining the electronic rostering system, highlighting, and resolving shift vacancies in the rota, and being a point of contact for queries from the nursing team.

The post holder will also be a point of contact for shift queries from the admin team in the absence of the Support Manager.


The post holder will work closely with the Clinical Matron / Supervisory Ward Sister / Senior Nursing Team to ensure rosters are released with safe staffing and according to North Bristol NHS Trust release dates.

Line management of the ICU reception team

Responsible for maintaining rosters for all ICU nursing staff, housekeepers and admin staff using the E-Rostering system

Ensure accurate recording of all Annual Leave, Sickness and Other Leave.


Authorise annual leave in line with local guidelines and procedures, highlighting any issues to the line manager / matron / ward sister.

Process leave requests and shift swaps in a timely manner via E-Rostering

Ensure that there is sufficient nursing cover on each shift.

Where there are shortfalls, try to resolve and where this is not possible, escalate to relevant Supervisory Ward Sister or Matron as early as possible.

Ensure all relevant parties are aware of changes regarding cover, annual leave requests and requirements.

Liaise with IM&T teams to help solve IT issues.

Work closely with the nurse in charge to understand shortfalls in nursing cover.

Support colleagues with any training needs on using the e-rostering system.

Provide ad-hoc administrative support to the intensive care unit.


Act as a point of contact for the unit when escalating urgent issues to the matron or supervisory ward sister.

Provide reception cover due to sickness or annual leave


The Intensive Care Unit (ICU) at Southmead Hospital, Bristol is a purpose built 48-bedded Unit (incorporating 2 Simulation beds) which admits over 2,000 patients each year, making it one of the busiest ICUs in the country.


It is the regional specialist critical care centre for:
Major Trauma

Neurosurgery

Renal Medicine

Vascular Surgery

Urology

Plastics and Burns

The Unit achieves excellent outcomes including some of the highest trauma survival rates in the country.


The Unit has a strong focus on both medical and nursing education, and was recently placed second nationally for overall trainee satisfaction in the ICM Trainee GMC survey.

Southmead ICU also has active and expanding Critical Care and Trauma research programmes.

Line management of the ICU reception team

To be responsible for maintaining rosters for all ICU nursing staff, housekeepers and admin staff using the E-Rostering system

To ensure accurate recording of all Annual Leave, Sickness and Other Leave.


Authorise annual leave in line with local guidelines and procedures, highlighting any issues to the line manager / matron / ward sister.

To process leave requests and shift swaps in a timely manner via E-Rostering

To ensure that there is sufficient nursing cover on each shift.

Where there are shortfalls, try to resolve and where this is not possible, escalate to relevant Supervisory Ward Sister or Matron as early as possible.

Ensure all relevant parties are aware of changes regarding cover, annual leave requests and requirements.

To liaise with IM&T teams to help solve IT issues.

Work closely with the nurse in charge to understand shortfalls in nursing cover.

To support colleagues with any training needs on using the e-rostering system.

Provide ad-hoc administrative support to the intensive care unit.


Act as a point of contact for the unit when escalating urgent issues to the matron or supervisory ward sister.

Photo coping, filing, scanning and other administrative duties to ensure the efficient running of the team.

To provide reception cover due to sickness or annual leave

To undertake training as and when necessary and to ensure awareness of and compliance with Trust policies and procedures.

Other tasks felt necessary for the role by the Line Manager.

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