Receptionist/administrator

1 week ago

Market Deeping, Lincolnshire, United Kingdom The Deepings Practice Full time



JOB TITLE:
Receptionist / Administrator

Mon - 08:00 - 13:00, Tues - Day Off, Wed - 08:00 - 18:30, Thurs - 08:00 - 18:30, Fri - 08:00 - 18:30

ADDITIONAL HOURS:

May be required/ offered to cover holiday, sickness or increased workload (occasional Saturday / Flu, Covid clinics)

PLACE OF WORK:

Based at both The Deeping Practice and Glinton Surgery

RESPONSIBLE TO:

Reception Supervisors, Practice Manager

About us:


The Deepings Practice is a large practice based in Market Deeping with a branch site at Glinton, we serve over 24,000 patients.

The Deepings practice has a large team of clinical and non-clinical staff lead by seven partners and a full senior management team.

We have a CQC score of Good and strive for excellence in all areas of patient care.

We have a strong focus on health promotion and personalised care, supporting patients to make informed decisions about their health and social care.

We are a dynamic, friendly, and supportive team with experience in training GPs and other healthcare professionals.

Job Summary:


Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.


Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To provide administrative support to assist in the running of the Practice.

Main Duties:

Reception:

  • Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice.
  • Deal with all general enquiries, explain procedures and make new and followup appointments.
  • Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and nondisruptive manner.
  • Explain Practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
  • Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
  • Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
  • Assist in all administration related to the work of the reception team.

Administration:

  • Enter/scan patient information on to the computer as required.
  • Deal with incoming post and issue to relevant departments.
  • Patient notes and correspondence:
  • Retrieve and refile records as required following practice procedures.
  • Ensure correspondence, reports, results etc are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen.

General:

  • Ensure the waiting room is kept tidy (in turn with other staff).
  • Premises:
  • Open up premises at the start of the day if required and make all necessary preparations to receive patients.
  • When last to leave at the end of the day, ensure that all close down procedures for Reception are completed.
  • Ensure that all new patients are registered onto the computer system promptly and accurately as necessary.
  • Undertake any other additional duties appropriate to the post as requested by the Reception Supervisors or Practice Manager.

Disclosure and Barring Service Check:

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
  • In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the Practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to Practice guidelines.
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
  • Making effective use of training to update knowledge and skills.
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
  • Reporting potential risks i

  • Medical Receptionist

    1 week ago

    Market Rasen, Lincolnshire, United Kingdom Wragby Surgery Full time

    Job descriptionWe are a friendly and busy NHS GP Practice in Wragby.We are looking for a Medical Receptionist to work with us at the practice.Main duties of the jobYou will need to be a good communicator, with excellent interpersonal and customer service skills; especially under pressure. You will have a range of patient facing and administrative tasks, so...

  • Receptionist/administrator

    3 days ago

    Market Deeping, United Kingdom The Deepings Practice Full time

    **JOB TITLE: Receptionist / Administrator** **Mon - 08:00 - 13:00, Tues - Day Off, Wed - 08:00 - 18:30, Thurs - 08:00 - 18:30, Fri - 08:00 - 18:30** **ADDITIONAL HOURS**: **May be required/ offered to cover holiday, sickness or increased workload (occasional Saturday / Flu, Covid clinics)** **PLACE OF WORK**: **Based at both The Deeping Practice and...

  • Receptionist/administrator

    3 weeks ago

    Market Drayton, United Kingdom Equity Will Writers Ltd Full time

    Job Overview: Equity Will Writers Ltd has an exciting opportunity for a full-time Receptionist / Administrator to join their admin team in Market Drayton. This role is to provide support to ensure the efficient operation of the administrative office, ensuring all duties are completed accurately and delivered with high quality and in a timely manner. These...

  • Receptionist/administrator

    1 week ago

    Market Drayton, United Kingdom Equity Will Writers Ltd Full time

    Job Overview: Equity Will Writers Ltd has an exciting opportunity for a full-time Receptionist / Administrator to join their admin team in Market Drayton. This role is to provide support to ensure the efficient operation of the administrative office, ensuring all duties are completed accurately and delivered with high quality and in a timely manner. These...

  • Receptionist/administrator

    1 week ago

    Market Drayton, Shropshire, United Kingdom Equity Will Writers Ltd Full time

    Job Overview:Equity Will Writers Ltd has an exciting opportunity for a full-time Receptionist / Administrator to join their admin team in Market Drayton.This role is to provide support to ensure the efficient operation of the administrative office, ensuring all duties are completed accurately and delivered with high quality and in a timely mannerThese duties...

  • Receptionist/administrator

    1 week ago

    Market Drayton, Shropshire, United Kingdom Equity Will Writers Ltd Full time

    Job Overview:Equity Will Writers Ltd has an exciting opportunity for a full-time Receptionist / Administrator to join their admin team in Market Drayton.This role is to provide support to ensure the efficient operation of the administrative office, ensuring all duties are completed accurately and delivered with high quality and in a timely mannerThese duties...

  • Receptionist/administrator

    4 weeks ago

    Market Rasen, United Kingdom Taylor Aitken Group Full time

    We are looking for an Administrator/ Receptionist, all training will be given. Duties will include: - Incoming and outgoing post. - Answering the telephones and taking down messages. - Liaising with clients - Letter writing - Using excel - Filing - Minute taking from meetings There is a broad range of tasks but these are predominantly the main duties for...

  • Receptionist

    2 months ago

    Market Harborough, United Kingdom Rosewood Manor Full time

    **Are you a friendly, welcoming individual with experience in dealing with the general public? Do you have exceptional communication skills with people of all levels?** The exceptional team at Rosewood Manor is currently seeking a **Receptionist Administrator** to support them on a full time, permanent basis. With the 70-bed home being purpose-built with...

  • Receptionist

    4 weeks ago

    Market Harborough, United Kingdom Rosewood Manor Full time

    **Are you a friendly, welcoming individual with experience in dealing with the general public? Do you have exceptional communication skills with people of all levels?** The exceptional team at Rosewood Manor is currently seeking a **Receptionist Administrator** to support them on a full time, permanent basis. With the 70-bed home being purpose-built with...

  • Receptionist/administrator

    1 month ago

    Market Harborough, United Kingdom Care UK Residential Care Services Full time

    **You**: ***Your role**: As a Receptionist/Administrator at Care UK, you can look forward to: - Competitive pay - we pay more than the average - Fast-track career options, e.g. into management roles - Quality training to develop your skills - Flexible hours - Bank holiday enhancements - Stakeholder pension - Childcare vouchers - Free uniform - Thousands of...

  • School Administrator and Receptionist

    2 weeks ago

    Market Weighton, United Kingdom The Becklands Ltd Full time

    The Becklands is an independent education provider, delivering high quality education for some of the country’s most vulnerable children, our aim is to ensure that all young people have access to an education package. Local Authorities have a legal requirement to ensure that every young person has access to education. Becklands School is an independent...

  • School Administrator and Receptionist

    2 months ago

    Market Weighton, United Kingdom The Becklands Ltd Full time

    The Becklands is an independent education provider, delivering high quality education for some of the country’s most vulnerable children, our aim is to ensure that all young people have access to an education package. Local Authorities have a legal requirement to ensure that every young person has access to education. Becklands School is an independent...

  • Office Receptionist/office Administrator

    1 week ago

    Market Drayton, Shropshire, United Kingdom Ten Percent Legal Recruitment Full time

    A law firm based in Shropshire has a vacancy for a front-of-house receptionist/office administrator to work at their busy Market Drayton office.Day to day duties will include:# Answering in-coming calls on the switchboard # Welcoming reception visitors # Passing messages on promptly and accurately either by email or telephone # Dealing with face-to-face...

  • Receptionist

    3 days ago

    Market Harborough, United Kingdom Zoop Recruitment Full time

    Due to significant growth, we are currently looking for an experienced Receptionist to join a fantastic and exciting company in **Market Harborough.** **This is a permanent position and can accomodate with Full time or Part time.** **Main responsibilities**: - Answering the telephone and redirecting calls to staff - Meet & greet clients - offer drinks -...

  • Receptionist/Office Administrator

    1 month ago

    Market Drayton, Shropshire, United Kingdom Ten Percent Legal Recruitment Full time

    A law firm based in Shropshire has a vacancy for a front-of-house receptionist/office administrator to work at their busy Market Drayton office. Day to day duties will include: Answering in-coming calls on the switchboard Welcoming reception visitors Passing messages on promptly and accurately either by email or telephone Dealing with face-to-face...

  • Receptionist/office Junior

    2 months ago

    Needham Market, United Kingdom Mixbrow Construction Full time

    **Position Overview** To undertake receptionist duties and provide administrative support We are also open for this position to be an apprenticeship in Business Administration. Please let us know if this is what you would like. **Responsibilities & Duties** - Meeting and greeting clients / visitors - Receiving, screening and directing telephone calls to...

  • Veterinary Receptionist

    3 weeks ago

    Market Harborough, United Kingdom Town & Country Veterinary Centre Full time

    We are looking for a new full-time Veterinary Receptionist to join our awesome team of Receptionists, Nurses & Vets in Market Harborough. Town & Country is the only independent veterinary practice in Market Harborough, serving clients in and around Leicestershire and Northamptonshire. - Have a helpful & willing attitude - Have excellent communication...

  • Receptionist

    3 weeks ago

    Market Harborough, United Kingdom Premier Inn Full time

    We're currently recruiting in our Market Harborough Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Market Harborough Premier Inn - Hotel** Come and be a Receptionist at Market Harborough Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help...

  • Receptionist

    4 weeks ago

    Market Harborough, United Kingdom Premier Inn Full time

    We're currently recruiting in our Market Harborough Premier Inn Premier Inn. Working 32 hours per week, paying up to £10.82 per hour. **Receptionist - Market Harborough Premier Inn -** Hotel** Come and be a Receptionist at Market Harborough Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Receptionist

    3 days ago

    Market Harborough, United Kingdom Premier Inn Full time

    We're currently recruiting in our Market Harborough Premier Inn Premier Inn. Working 32 hours per week, paying up to £10.82 per hour. **Receptionist - Market Harborough Premier Inn -** Hotel** Come and be a Receptionist at Market Harborough Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Receptionist

    3 weeks ago

    Market Harborough, United Kingdom Premier Inn Full time

    We're currently recruiting in our Market Harborough Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Market Harborough (LE16 7TG) - Market Harborough Premier Inn Hotel** Come and be a Receptionist at Market Harborough Premier Inn (LE16 7TG). As the friendly face of our hotel, use your fun personality and your customer...