Ward Clerk

We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.

You'll be working full time, 40 hours a week at Cygnet Hospital Hexham, helping ensure the smooth and safe management of our care.

Cygnet Hospital Hexham is our 27 bed mental health facility for women with complex mental health needs. The hospital is built to meet the latest national specifications for improving mental health within a therapeutic environment.

Situated amongst the soft fields and meadows of the Tyne valley, which is known for its abbey, leafy parks, and mix of independent shops, the hospital will provide an important and much-needed service for service users within the North East of England.

With us, you'll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You'll also enjoy shopping, travel and leisure discounts - as well as a range of healthcare and financial benefits - to support you to be happy both in and out of work.

Your day-to-day...

• Assist clinical staff in ward administration
• Ensuring accurate recording & circulation of information
• File all patient case notes & conduct regular audits to ensure all paperwork is up to date
• Complete all ward filing in line with Cygnet policies
• Answer telephone, cover reception & undertake other administrative duties as required
• Ensure that reports are submitted on time & that care plans are accurate & up to date
• Liaise with medical secretaries to ensure timely submission of reports

Why Cygnet? We'll offer you

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme

- "Cycle to work" scheme & employee discount saving

You are...

• Experienced in administration in a fastpaced hospital environment
• Organised, diligent & can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality

Cygnet Health Care has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users & their families.

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