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Principal Technical Program Manager

3 months ago


London, Greater London, United Kingdom WARNERMEDIA Full time

Every great story has a new beginning, and yours starts here.

Welcome to Warner Bros. Discovery... the stuff dreams are made of.

Who We Are...

When we say, "the stuff dreams are made of," we're not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD's vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what's next...

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role

Warner Bros. Discovery's DTC technology and product organization sits at the intersection of tech, entertainment, and everyday utility. We are continuously leveraging new technology to build immersive and interactive viewing experiences. Our platform covers everything from search, catalog, and video transcoding, to personalization, global subscriptions, and more. We are committed to delivering quality user experiences, ranging from video streaming to applications across connected TV, mobile, web and consoles. As a pure tech organization, we are essential to Warner Bros. Discovery's continued growth, building world-class products from the ground-up for our iconic brands like HBO Max, Discovery Channel, CNN, Food Network, HGTV, Eurosport, MotorTrend, and many more.

The Global Partner Integration Team, within the DTC Global Platform Team, owns and manages Go to Market partner integrations for WBD. These integrations focus on back office systems, such as authentication, shared identity, billing and entitlement services, along with apps paces on affiliate owned equipment (Set top boxes). These integrations enable our partners to sell or bundle our services to their customers, and allow those customers access throughout our experiences. This team works with external affiliates and partners through the lifecycle of the integration, along with internal engineering, distribution, product and other stakeholder teams to efficiently launch these integrations.

Your Role Accountabilities

  • Support EMEA territories and have a key influence in the team's strategy, scalability and standardization.
  • Utilise your strong organizational skills to create, document and enforce processes that ensure scalability of technical integration programs.
  • Thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities
  • Contribute significantly to team planning.
  • Show good judgment, making trade-offs between immediate and long-term business needs and share your learnings and knowledge with the team.


Qualifications and Experience

  • Minimum of 12 years of Technical Program Management leadership with a demonstrated track record of leading and overseeing program management teams, as well as their own initiatives.
  • Bi-lingual is a plus
  • Experience with set-top-boxes STBs) and/or third party integrations is highly desirable
  • Strong people leadership experience, including talent selection, engagement, growth and retention.
  • Foster a culture of continuous improvement through mentoring, feedback, and metrics.
  • Establish all operational metrics and support for the programs they lead.
  • Ability to work across multiple resources and orchestrate multiple activities with speed and agility.
  • Report of the status of the overall program to the senior tech leadership team and above.
  • Consistently bring strong, data-driven business and technical judgment to decisions
  • Clear, concise, accurate communication (both verbal and written) with audiences of varying leadership levels, technical abilities and business contexts.
  • A strong data- driven mentality and prioritization framework, to ensure focus on the highest impact work.
  • Responsible for creating dashboard/ reports to share key program updates for stakeholders and leadership.
  • Ability to develop short and long term process improvements plans.
  • Strong analytical and "big picture" capabilities in problem solving.
  • Business acumen sufficient to:
  • Quickly absorb the intricacies of our departments and processes.
  • Recommend improvements that will help the company be more efficient and successful.
  • Ability to collaborate and work cross functionally to create and maintain end to end program plans for partner integrations with the flexibility to quickly pivot when priorities change.
  • Highly skilled in working in a global environment, both with colleagues across multiple time zones and countries of cultural differences between regions and countries, always striving to deliver the best possible services for customers within the global product portfolio.
  • Must have legal right to work in the United Kingdom.

How We Get Things Done...

This last bit is probably the most important Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits...

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.If you're a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at