Shift Supervisor
2 weeks ago
Responsibilities:
- Oversee and manage the daily operations of the shift
- Ensure smooth and efficient service delivery
- Supervise and train staff members, providing guidance and support
- Monitor food production to maintain quality standards
- Handle customer inquiries, complaints, and feedback in a professional manner
- Maintain cleanliness and organization of the kitchen and dining area
- Implement and enforce food safety and hygiene protocols
- Collaborate with other shift managers to ensure consistency in operations
- Assist with inventory management and ordering supplies as needed
Experience:
- Previous experience in bartending, cooking, or kitchen operations is preferred
- Strong leadership skills with the ability to effectively manage a team
- Knowledge of food production processes and techniques
- Familiarity with hospitality industry standards and practices
- Excellent communication and customer service skills
- Ability to handle highpressure situations and resolve conflicts
- Understanding of food safety regulations and best practices
Job Types:
Full-time, Part-time
Salary:
£10.91 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Flexitime
- Onsite parking
- Store discount
Schedule:
- Day shift
- Flexitime
- Night shift
- Weekend availability
Experience:
- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 1 year (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Cardiff (required)
Ability to Relocate:
- Cardiff: Relocate before starting work (required)
Work Location:
In person
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