Technical Program Manager

2 weeks ago

Glasgow, Glasgow City, United Kingdom JP Morgan Chase Bank, National Association Full time

Job Description

Corporate Oversight and Governance Technology - Technical Program Manager - VP


As part of Corporate Oversight & Governance Technology (COGT) within Corporate Technology, you'll be part of a team being created to drive our evolving technology needs.

COGT is responsible for developing technology solutions that support the Compliance, Controls, Legal, Regulatory, Office of Reg & Documents Governance, Internal Audit and Resiliency.


We now have an exciting opportunity for an experienced Program Manager to join our team to manage the delivery of our Desktop and Experience strategy with initial focus on the successful delivery of the CCOR Desktop, a transformational modernization program impacting the everyday lives of our Compliance Conduct Operation Risk (CCOR) users.

The ideal candidate will exhibit strong leadership abilities in program management, mobilizing cross-functional teams and delivering solutions.

This role will work closely with business and technology stakeholders to plan, organize, and execute the desktop and experience strategy, aligning our business, technology and third-party strategies, the requirements of our clients and communities globally.


Primary Responsibilities

  • Ability to navigate a complex landscape involving first and second line compliance systems as well as communicate impacts to business and technology
  • Evolve and execute a strategic roadmap to support the desktop and experience strategy, aligning with overall business goals and objectives
  • Oversee end-to-end program execution, ensuring the successful delivery of initiatives/solutions on time and within budget
  • Facilitate collaboration among diverse teams (incl Engineering Software and UX teams) to drive the development of solutions to support multiple businesses
  • Identify and mitigate risks, ensuring that potential challenges are proactively addressed to minimize disruptions
  • Establish and maintain clear communication channels with internal and external stakeholders, providing regular updates on project progress, measuring success and addressing concerns
  • Drive a culture of continuous improvement, fostering innovation and efficiency in processes through regular evaluation and adaptation
  • Ensure that projects adhere to technology controls, legal and ethical standards
  • Utilizes the lean agile process and methodologies to work in an agile environment and support the development of solutions.

Required Skills and Qualifications

  • In depth experience in program management, overseeing complex projects from initiation to completion
  • Excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders
  • Familiarity with the technical aspects of agile, enabling effective communication with technical teams
  • Demonstrated ability to think strategically and align initiatives with broader organizational objectives
  • Leadership experience, with the ability to inspire and lead cross-functional teams towards common goals
  • Strong problem-solving skills, with the ability to address challenges and find creative solutions in a dynamic environment
  • Flexibility and adaptability to navigate and lead in a rapidly evolving space

About Us
J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation.

About the Team


Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.

Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.

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