Client Service Advisor

1 week ago

Bristol, Bristol, United Kingdom Aon Corporation Full time

Posting Description:

Client Service Advisor - Public Sector
Are you looking for an exciting new challenge? Do you enjoy working in a busy environment and building solid client relationships?


The Client Service Advisor will be primarily responsible for providing a high quality, innovative and profitable service in accordance with the client's needs.


There is flexibility for this hybrid role to be based in our
Manchester or Leeds office, however would be open to other locations.



Aon is in the business of better decisions:
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.


As an organisation, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.


What the day will look like:
As a Client Service Advisor some of your key responsibilities will include:
Work with Client Managers to ensure the highest level of service to each assigned Client.

This includes liaising with Client Managers to fully understand the Client's business and insurance requirements, as well as identify potential improvements in the Clients risk and insurance programme and revenue development opportunities.


The day-to-day role involves:

  • Contributing to the formulation of the Service Plan
  • Renewal Reports
  • Presentations and any other client documents as required
  • Ongoing communication with clients and Insurers following queries/alterations
  • Client and Insurer visits where necessary
  • Premium debiting, maintenance of credit control standards and assisting with premium allocation
  • Negotiate new business terms, Renewal terms, Mid Term adjustments and cover extensions.
  • Marketing & Tender Processes and providing full support to the broking function when utilised, to achieve optimum solution for the client.
  • Preparation of comprehensive marketing presentations, tender presentations and the renewal report, and prepare full cover comparisons as required.
  • Establish and develop effective working relationships with Insurers and where appropriate, differentiating with the Client; the cover, service and industry knowledge that a specific Insurer could deliver to them.
  • Ensure all KPIs are met and delivered
  • Frequent communication with Line Manager, Team and Client Managers


As part of the Public Sector Team, you will professionally represent Aon, demonstrating an understanding of Public Sector objectives, be seen by colleagues as someone who is supportive and helpful, and continually improve personal knowledge through appropriate training and implement appropriately.

You will be expected to take ownership of problems and their resolution, seeking assistance where necessary.


In carrying out your role, you will be expected to comply with regulatory and other standards as directed by line management, be responsible for working in accordance with the Aon UK Limited Risk Management Framework, compliance with the Aon UK Limited policies including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.


How this opportunity is different:

The Public Sector Team consists of Client Managers and Client Service Advisors nationwide.

The team are focused on working together in delivering the best of Aon to its client base and ensuring clients business and insurance requirements are met.

In this team you will deal with a variety of clients from the Public Sectors including:

Local Authorities:

Police, Fire and Rescue

NHS
Education

Central Government:

And other Not for profit Organisations.


You will be collaborating with Client Managers and Client Service Advisors from across the country and this gives an exciting platform for knowledge sharing whether it be localised topics or topics with a more widespread impact on all clients.

Personal Development is encouraged and prioritised.

Training and support are widely available, be it from formal external training courses, the in-house training site or cover specific training courses.


Skills and experience that will lead to success:
As a Client Service Advisor your skills and qualifications will ideally include:

  • ACII or equivalent is preferred but not essential
  • Previous experience within any areas of Public Sector is preferred
  • Insurance experience required, ideally gained at an insurance broker, where you have gained a High level of FCA Principle and Procedures knowledge
  • Good level of technical knowledge, especially in the major and pecuniary classes, Property / Casualty and Combined.
  • Experience with the Procurement and Tender processes would be preferred.
  • Organised, with the ability to prioritise work, working within a team or independently, delivering accurately and on time

How we support our colleagues:

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agil

  • Client Services Support Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Aon Hewitt Full time

    Client Service Advisor – Public Sector Do you enjoy working in a busy environment and building solid client relationships? Aon is currently recruiting for a Client Service Advisor to join our Public Sector team. This role is a hybrid role – office and home-based working looking at prospective candidates nationally. The Client Service Advisor will be...

  • Client Advisor

    3 weeks ago

    Bristol, Bristol, United Kingdom Marsh McLennan Full time

    Client Advisor (Account Handler) – Marsh Commercial – BristolThe company: Marsh CommercialWe are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.The role: Client Advisor/Account HandlerWe have a great opportunity to join our...

  • Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Imiawards Full time £32,000

    Find jobs in the automotive retail industry Hours: Monday to Friday 8.00am to 6.00pm. Saturdays are worked on a rota basis. Basic Salary: up to £32,000 p.a. (depending on experience). Great Bonus Opportunity On average £10,000 p.a. on top of the basic salary Training Scheme: career development with the manufacturer. Employee benefits and rewards...

  • Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Perfect Placement Automotive Recruitment Full time

    Service Advisor required in Weston-Super-Mare.Starting salary up to £24-25,000 per annum pending experience/current earnings. Very strong bonus scheme providing up to £350 per month however this is uncapped and can be exceeded Monday to Friday 8:00am5:30pm with 1 in 2 Saturday mornings 8:30am1:00pm paid as overtime at time and a half.A not-to-miss...

  • Client Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Marsh & McLennan Companies Full time

    Client Advisor/Account Handler - BristolThe company: Marsh CommercialWe are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.The role: Account Handler/Client AdvisorWorking within a specialist Professional Indemnity team, to...

  • Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom The Hammond Recruitment Group Full time

    Service Advisor ( Automotive Industry ) based in Bristol My client have been leading the way with the Automotive industry for almost 50 years setting and raising the standards that others strive to reach in materials testing services, design, operator training, sales, manufacture and other associated areas. Role We are looking for an experienced Service...

  • Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Perfect Placement Automotive Recruitment Full time

    Vehicle Service Advisor required in North Bristol. Starting salary up to £28,000 per annum plus a bonus scheme/overtime providing an OTE of £38,000 per annum. Monday to Friday 8:00am6:00pm with an hour lunch break and 1 in 3 Saturdays 8:30am12:30pm. Fantastic longterm career development prospects with a family run motor retail group and and AM Award Dealer...

  • Client Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Marsh Full time

    Client Advisor - CorporateWe have a fantastic opportunity to join our Bristol Corporate Team as a Client Advisor. This is the perfect role for someone with a strong background in corporate or commercial insurance account handling looking to join an established, market leading insurance broker.What can you expect? The opportunity to join a growing and highly...

  • Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Jago Consultants Full time

    We are working with a Car Main Dealership in Bristol who are actively looking for a Service Advisor to join there friendly team. Job Role – Motor Vehicle Service Advisor Salary – 23k basic with an OTE of around 32k Service Advisor Duties include: Ensuring customers are aware of service and repair work required to their vehicles in a...

  • Client Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Marsh Full time

    Marsh is seeking candidates for the following position based in the Bristol office:Client Advisor – CorporateWe have a fantastic opportunity to join our Bristol Corporate Team as a Client Advisor. This is the perfect role for someone with a strong background in corporate or commercial insurance account handling looking to join an established, market...

  • Client Advisor

    3 weeks ago

    Bristol, Bristol, United Kingdom Marsh Full time

    Marsh is seeking candidates for the following position based in the Bristol office:Client Advisor – CorporateWe have a fantastic opportunity to join our Bristol Corporate Team as a Client Advisor. This is the perfect role for someone with a strong background in corporate or commercial insurance account handling looking to join an established, market...

  • Client Advisor

    1 month ago

    Bristol, Bristol, United Kingdom Marsh Full time

    Marsh is seeking candidates for the following position based in the Bristol office:Client Advisor – CorporateWe have a fantastic opportunity to join our Bristol Corporate Team as a Client Advisor. This is the perfect role for someone with a strong background in corporate or commercial insurance account handling looking to join an established, market...

  • Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Auto Skills UK Full time £32,000

    Service Advisor with ref. JO · Autoskills Service Advisor Location Bristol Sector: Dealership Job type: Permanent Salary: £32k per year Contact: Brad Baxendale Contact email: brad.- Contact phone: Job ref: JO Published: 8 days ago Expiry date: Startdate: 05/09/2023 SERVICE ADVISOR Basic Salary: up to £27,000 + OTE £32,000 Location:...

  • Customer Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Perfect Placement Automotive Recruitment Full time

    Customer Service Advisor Vacancy - Bristol- £25,000 Basic Salary + Quarterly Bonus: Monday To Friday Working Hours ONLY No Weekends**:- Automotive Office Working Environment Unique Opportunity For Anyone With Previous Automotive Customer Service Experience: Must Be Customer Focused & Computer Literate:- Fantastic Company Perks + Benefits Including 22...

  • Customer Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom John Ross Associates Full time

    Customer Service AdvisorOur client is the UK's leading provider of Digital Software services to the NHS, Local Government and a wide range of Commercial organisations. This is a fantastic opportunity for an experienced and motivated Customer Services Advisor to join a growing and profitable business.This is a long-term, progressive and rewarding career...

  • Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Venatu Consulting Ltd Full time

    Job descriptionService Advisor Experienced Service Advisor - £28,500 OTE per annumAs a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealershipYour duties will include:Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner.Ensure a high...

  • Customer Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Crooton Full time

    crooton are excited to be working with the UK's Number 1 breakdown provider. They are looking for Customer Service Advisors to be based in Bristol on a full-time permanent basis.About The RoleAs a Customer Service Advisor operating in the contact centre, you'll take calls from members who want to discuss their membership or are looking to renew their cover....

  • Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Just Recruitment Solutions Full time

    Service Advisor Vacancy - Bristol - £36,000 OTEMon - Fri 8am-6pm, 1in4 Saturdays 8.30am -1pmExperienced Service Advisor Prestige Franchise Dealership £36,000 ote per annumAs a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership.Your duties will include:Upselling of additional...

  • Customer Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom Adecco UK Full time

    Customer Service Advisor Wanted South BristolSalary: £24,000p.aWorking Hours: Between 7AM and 11PM (5 days out of 7)Immediate StartPermanentAdecco are currently recruiting for customer service advisors on behalf of our client based in South Bristol Our client are looking for someone on a permanent basis with an immediate start This is a great opportunity...

  • Customer Service Advisor

    1 week ago

    Bristol, Bristol, United Kingdom TSR Legal Full time

    TSR Legal are working with a conveyancing law firm currently seeking an experience Client Service Advisor to join their growing team based in Bristol.This is an opportunity to work closely with the solicitors in the firm by speaking to clients regularly to sell various services. This is a fantastic opening to gain further experience in a well-established...