Health Care Assistant

1 week ago


Tunbridge Wells, Kent, United Kingdom Somerset NHS Foundation Trust Full time

The opportunity has arisen to join our kind, caring and compassionate team here at St Andrews Ward, to deliver therapeutic care.

We provide assessment and treatment of acute mental ill health to adults of working age.


Supporting people in their recovery is incredibly rewarding, however the role can be emotionally demanding in supporting people in distress.

We will offer a comprehensive training programme and ongoing peer and clinical supervision.

The ward has achieved and maintained AIMS accreditation.

Please be aware, the ward will be relocating to the Yeovil area in the spring of 2023.

The purpose of this role is to provide care and support to acutely mentally unwell people of working age.


You will be working within an inpatient unit, are required to work in support of the qualified nurses and other health care professionals and carry out assigned tasks involving direct care in support of and supervised by registered nurses/ occupational therapist.

You will be involved in the delivery and coordination of ward activities.


The Job involves listening and talking to patients, carers and colleagues as well as external stakeholders; observing patients behaviour providing close observation to ensure patient safety; encouraging patients with eating and drinking and personal hygiene; involving patients in diversional activities; escorting patients out of the unit; dealing with anger and aggression through explanation, negotiation and de-escalation; assisting in the management of violent episodes and encouraging patient to adhere to their care and treatment plans which include accepting medication.

You will work over a 24 hour rotational shift pattern.

Somerset Foundation Trust were awarded the HSJ award for 2021- Mental Health Trust of the year.


Our trust provides mental health services to all age ranges and supports people with a range of mental health problems whether they are mild, moderate or severe.

The Trust offers...

  • Taking part in ward/team meetings and discussions.
  • Assisting in the admission and transfer of patients.
  • Receiving visitors.
  • Recording of information on charts and records.
  • Collection of specimens to be sent to pathology.
  • Input of data on RIO (electronic patient record's system).
  • Taking, recording and reporting telephone messages.
  • Reporting of accidents, incidents and complaints involving self/staff/patients/visitors.
  • Helping to maintain cleanliness and tidiness of the ward (including equipment).
  • Assisting in the monitoring of patients nutritional needs.
  • Assist patients, where necessary, with all personal care needs and assist trained staff in assessing patients' level of functioning.
  • Escorting patients when directed by the person in charge.
  • Manual handling of patients, where necessary, when indicated in the care plan.
  • Direct contact with bodily fluids.
  • Adhering to infection control standards.
  • Assist in maintaining the safety and security of the environment.
  • To comply with reasonable requests from senior members of staff.
  • Being involved as a support worker in the delivery of a ward therapeutic schedule; aiding the delivery of therapeutic groups and offering time in positive activity.
See Job Description for full details

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