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Support Officer

3 months ago


Cambridge, Cambridgeshire, United Kingdom CHS Group Full time

Support Officer


An exciting opportunity has arisen to join CHS as a Support Officer in our Young Futures Support Service Team, covering several shared houses across Cambridge and South Cambs.


What you'll do


In this varied and interesting role, you will provide support and guidance for young people aged 16-25 who would otherwise be homeless.

You will assist them to identify and meet their personal goals, in areas such as independent living skills, coping strategies, tenancy sustainment, obtaining/maintaining employment, education or training, and maintaining their physical and mental wellbeing.

You will work closely with other agencies to provide comprehensive practical and emotional support.

You will be responsive and proactive in meeting the needs of young people, meeting them in their homes and in the community.

You will also contribute to the delivery of housing management and implement health and safety procedures.

About you

  • Able to work creatively to meet the needs of a diverse range of young people.
  • Experience advising and supporting young people.
  • Able to maintain firm boundaries, whilst also working flexibly to meet individual needs.
  • Good communication skills verbal, written and listening.
  • Strong IT and office skills, and the ability to maintain office records and write short reports.
  • Able to work without close supervision, and to make own decisions and prioritise tasks when necessary.
  • Able to manage challenging situations when alone.
  • A full UK driving licence and use of a car for work purposes is essential.

Our benefits include

  • 30 days holiday increasing to 35 days inclusive of Bank Holidays (pro rata for parttime staff), depending on length of service
  • Holiday purchase scheme up to 5 days per year (pro rata for parttime staff)
  • Company sick pay scheme
  • Refer a Friend Scheme (£250)
  • Contributory pension scheme which both you and CHS will contribute to
  • Employee Assistance Programme
  • Discounted gym membership (4 schemes)
  • Corporate members of Edenred Travel Club

Interviews will be held on:
Week Commencing 9 September 2023

For more information or for an informal chat please call and ask to speak to **Dave Goodier or Claudia McKenzie, Service Managers or