Medical Receptionist/administrator

6 days ago


West Bromwich, Sandwell, United Kingdom Dr R K Arora Full time

Job summary


Dr R K Arora is a well-organised, friendly and long-established GP Practice based in the modern and spacious Lyng Centre in West Bromwich.

We have an exciting opportunity for a receptionist to join our friendly and supportive team.

We are offering a part-time role of 26.25 hours per week with hours spread across 5 days. Morning shifts start at 08.00 and evening shifts finish at 18:30.

There is occasional cover required on Wednesday and Thursday evenings from 18:30 - 20:00 which is paid at an enhanced rate.

APPLICANTS WHO CANNOT WORK THESE SHIFTS NEED NOT APPLY.

Experience within the healthcare sector is desirable but not essential as full training will be provided.

Main duties of the job


You will be required to work in a team of medical receptionists on a rotational basis to cover core opening hours.

We are looking for a team player with excellent communication skills to cover a range of reception duties including:

- answering the phone
- dealing with patient queries
- booking appointments in accordance with protocols
- liaising with members of the clinical and non-clinical team
- helping out with prescriptions
- answering the door

About us


You will be joining a stable close-knit team in a digitally minded and forward thinking practice providing high quality care.


Key information about us:

  • Foodies (we love to share cake and samosas)
  • Friendly and helpful administrative team
  • Onsite parking
  • SystmOne practice software
  • List size of 10,000 and expanding

Job description


You will be required to work in a team of 6 medical receptionists on a rotational basis to cover core opening hours.

We are looking for a team player with excellent communication skills to cover a range of reception duties including:

- answering the phone
- dealing with patient queries
- booking appointments
- liaising with members of the clinical and non-clinical team
- helping out with prescriptions
- answering the door

Person Specification

  • GCSE (or equivalent) Grade A to C in English and Maths

Desirable Experience

  • Experience of working in a GP practice

Job Types:
Part-time, Permanent

Salary:
£11.66 per hour

Benefits:

  • Company pension
  • Onsite parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • West Bromwich, B70 7AW: reliably commute or plan to relocate before starting work (required)

Experience:

Medical Receptionist: 1 year (preferred)

Work Location:
In person

Application deadline: 10/04/2024

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