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Customer Experience Agent
4 months ago
Responsibilities:
- Commitment to excellent customer service handling all inbound customer queries in a timely, efficient, and friendly manner.
- Conducting customer branch tours and managing security access, always maintaining client discretion.
- Buying, selling, and testing all consumer bullion products.
- Handling large volumes of cash in line with the 4eye policy.
- Creating invoices for all Vault and Bullion services to customers.
- Delivering high levels of process control and security.
- Commitment to all aspects of Health & Safety.
- Maintaining and securing accurate customer records to guarantee GDPR.
- Consistently ensuring firstclass housekeeping.
Benefits:
- Birthday off each year as a free holiday
- Company pension
- Staff discount on our services
- Eye care scheme
- Yearly performancebased pay review
- Health & Wellbeing Programme
Job Types:
Part-time, Permanent
Salary:
£10.66 per hour
Expected hours: 26 per week
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 2 years (preferred)
Work Location:
In person