Collections Specialist

1 week ago


St Ives, Cornwall, United Kingdom The London Mint Office Full time

The London Mint Office, based in Gilfach Goch, Porth, South Wales are looking for a confident individual to join our Collections Team.

We are looking for someone who is naturally driven and motivated. Overall you must be a team player and enjoy the culture that a sales environment brings.

Collections agents are required to be enthusiastic individuals who contribute in collecting overdue payments. You will be responsible for collecting payments, sales, reviewing customer accounts and maintaining good customer relationships.

You must be an excellent communicator and have superior people skills. You must be comfortable in dealing with customer requirements and complaints.

The goal is to help gain mutual agreements in relation to overdue payments.

Key responsibilities:

Main Role

  • Making calls to customers and collecting outstanding payments
  • Communicating with customers regarding overdue debt
  • Meeting daily/weekly cash collection targets
  • Contacting customers who have failed to meet their agreed payment date
  • Setting and keeping up to date with customer call back requests resulting for inbound or outbound calls, following through on the agreed actions on each account on time
  • Updating relevant systems
  • Building rapport with colleagues and clients
  • Providing Professional and courteous service to our customers

General

  • Proven experience as a collection agent or other customer service role
  • Proven track record of successfully meeting targets, preferably collections over the phone
  • Accuracy and good attention to detail
  • Highly confident and assertive
  • Methodical thinker with excellent initiative
  • Excellent communication, negotiation and interpersonal skills
  • Remain Calm under pressure
  • Display literacy and numeracy skills
  • Good knowledge of relevant computer programs (i.e. Office software) and telephone
systems

  • Willingness to learn about products
  • The ability to remain self-motivated
  • Proven experience of working as part of a team
Must be able to adhere to the volume of calls as expected

Job Types:
Full-time, Permanent

Pay:
£11.44 per hour

Benefits:

  • Additional leave
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme
  • Onsite parking
  • Referral programme

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay

Ability to commute/relocate:

  • PORTH, CF39 8SY: reliably commute or plan to relocate before starting work (required)

Experience:

- accounting: 1 year (preferred)

- credit control: 1 year (preferred)

Work Location:
In person
  • Store Associate

    1 week ago


    St Ives, Cornwall, United Kingdom Tiki Surf Co Full time

    About usEstablished since 1967, Tiki has been at the forefront of British surfing for over 50 years and remains the UK's leading home-grown surf company. We are a specialist surf company that's true to our core belief - designing and developing cold water surf gear. We are one of the top surf destination stores in the UK located in the Southwest with a...


  • St Ives, Cornwall, United Kingdom Meadow Lane Children's Nursery Full time

    1:1 Special Educational Needs SupportThis role is supporting 1/2 children individually and within a group setting. This includes supporting the children's individual needs and helping them reach their full potential and following their educational health care plan. This role will mean you will be working alongside the setting SENCo's and families and...

  • Loader Operative

    1 week ago


    St Austell, Cornwall, United Kingdom Biffa Waste Services Full time

    Loader Operative - CollectionsPay Rate: £12.00 per hourHours: Day shift / Monday to SundayChanging the way the world thinks about waste.At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of...


  • St. Austell, Cornwall, United Kingdom Imerys Full time

    Role: Process Development Scientist Salary: Competitive Hours: 40h M-F Location: Stenalees, Cornwall Would you like to be involved in Europe's first integrated Lithium production facility? The joint venture between Imerys and British Lithium: Imerys British Lithium (IBL) is a joint venture between Imerys S.A. and Lithium Assets Ltd., formerly British...


  • St Austell, Cornwall, United Kingdom Danish Crown Full time

    Who are we looking for:We are looking for people to join our amazing team in our Bugle site on both day and night shifts which fit in with family life especially if you have children to collect from school. Richard and the Team would like to hear from people who are looking for a long- or short-term period of work, but ideally people who want a sustainable...


  • St Austell, Cornwall, United Kingdom Age UK Cornwall & The Isles of Scilly Full time

    We are seeking vibrant and self-motivated people to join our team of caring Active Living support Assistants who offer support to people within their own homes or our Community Hubs.- "Do you want to help in your local community by adding value to people's lives"_This role will suit someone who enjoys meeting new people, is confident and outgoing and likes...


  • St Ives, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    Job summary Are you passionate about working with children with complex or additional needs including autism? Do you enjoy joint working with colleagues such as specialist teachers and paediatricians? Do you have experience working with pre-school and school-aged children? With a strong ethos of clinical support and supervision, our dynamic,...


  • St. Ives, United Kingdom Point Recruitment Full time

    Stores Assistant required for market leading, highly specialist manufacturer based in St Ives, Cambridgeshire. This is a fantastic opportunity to join an established, reputable business who have excellent facilities and can offer ongoing career support and development for the right person. The Stores Assistant will be responsible for the following key...

  • Store Associate

    3 weeks ago


    St Ives, United Kingdom Tiki Surf Co Full time

    **About us** Established since 1967, Tiki has been at the forefront of British surfing for over 50 years and remains the UK’s leading home-grown surf company. We are a specialist surf company that’s true to our core belief - designing and developing cold water surf gear. We are one of the top surf destination stores in the UK located in the Southwest...

  • Store Associate

    2 weeks ago


    St Ives, United Kingdom Tiki Surf Ltd Full time

    **About us** Established since 1967, Tiki has been at the forefront of British surfing for over 50 years and remains the UK’s leading home-grown surf company. We are a specialist surf company that’s true to our core belief - designing and developing cold water surf gear. We are one of the top surf destination stores in the UK located in the Southwest...


  • St Ives, United Kingdom Tiki Surf Ltd Full time

    **About us** Established since 1967, Tiki has been at the forefront of British surfing for over 50 years and remains the UK’s leading home-grown surf company. We are a specialist surf company that’s true to our core belief - designing and developing cold water surf gear. We are one of the top surf destination stores in the UK located in the Southwest...


  • St Albans, Hertfordshire, United Kingdom JGA Recruitment Group Full time £55,000

    Job Title: EMEA Senior Payroll SpecialistPermanentHertfordshire - 1 day in office - 4 days from homeJGA are partnered with an exciting, high growth business who are seeking a EMEA Payroll Specialist to process 4 payroll across the EMEA region.End to end processing of 4 payrolls across Spain, Belgium, Isreal and the UK 8+ years in EMEA processing...


  • St Pancras, United Kingdom British Library Full time

    **Location: St Pancras** **Hours: Permanent/Fixed Term - Full time** **Grade: C** **Salary: £27,300** About the British Library As one of the world's great libraries, our duty is to preserve the nation's intellectual memory for the future and make it available to all for research, inspiration and enjoyment. At present we have well over 170 million...


  • St Albans, Hertfordshire, United Kingdom JGA Recruitment Group Full time €55,000

    Job Title: EMEA Senior Payroll Specialist Permanent Hertfordshire - 1 day in office - 4 days from home JGA are partnered with an exciting, high growth business who are seeking a EMEA Payroll Specialist to process 4 payroll across the EMEA region. End to end processing of 4 payrolls across Spain, Belgium, Isreal and the UK • 8+ years in EMEA...


  • St Albans, United Kingdom JGA Recruitment Group Full time

    Job Title: EMEA Senior Payroll SpecialistCheck out the role overview below If you are confident you have got the right skills and experience, apply today.PermanentSalary: £55,000Location: Hertfordshire - 1 day in office - 4 days from homeJGA are partnered with an exciting, high growth business who are seeking a EMEA Payroll Specialist to process 4 payroll...


  • St Pancras, United Kingdom The British Library Full time

    **Contractual hours** 36 **Basis** Full time **Date posted** 30/01/2024 **Job reference** R00000386 **s** Job description **Location: St Pancras** **Hours: Permanent/Fixed Term - Full time** **Grade: C** **Salary: £27,300** About the British Library - As one of the world's great libraries, our duty is to preserve the nation's intellectual...


  • St Albans, United Kingdom JGA Recruitment Group Full time

    Job Title: EMEA Senior Payroll SpecialistPermanentSalary: £55,000Location: Hertfordshire - 1 day in office - 4 days from homeLike the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.JGA are partnered with an exciting, high growth business who are seeking a EMEA...

  • Payroll Specialist

    4 weeks ago


    St Albans, Hertfordshire, United Kingdom JGA Recruitment Full time

    International Payroll Specialist - Remote / Europe - to £52000 or to €60000 p.a (equivalent) An exciting global business with a start-up culture are seeking to hire an International Payroll Specialist to work on a remote basis. The input of payrolls for individual countries based across EMEA & AMER. Work with local vendors to ensure that salaries,...

  • Payroll Specialist

    4 weeks ago


    St Albans, Hertfordshire, United Kingdom JGA Recruitment Full time

    International Payroll Specialist - Remote / Europe - to £52000 or to €60000 p.a (equivalent) An exciting global business with a start-up culture are seeking to hire an International Payroll Specialist to work on a remote basis. The input of payrolls for individual countries based across EMEA & AMER. Work with local vendors to ensure that salaries,...

  • Payroll Specialist

    4 weeks ago


    St Albans, Hertfordshire, United Kingdom JGA Recruitment Full time

    International Payroll Specialist - Remote / Europe - to £52000 or to €60000 p.a (equivalent) An exciting global business with a start-up culture are seeking to hire an International Payroll Specialist to work on a remote basis. The input of payrolls for individual countries based across EMEA & AMER. Work with local vendors to ensure that salaries,...

  • Payroll Specialist

    4 weeks ago


    St Albans, Hertfordshire, United Kingdom JGA Recruitment Full time

    International Payroll Specialist - Remote / Europe - to £52000 or to €60000 p.a (equivalent) An exciting global business with a start-up culture are seeking to hire an International Payroll Specialist to work on a remote basis. The input of payrolls for individual countries based across EMEA & AMER. Work with local vendors to ensure that salaries,...

  • HR Advisor

    4 weeks ago


    St. Albans, United Kingdom Think Specialist Recruitment Full time

    Are you an experienced HR Advisor looking for your next challenge? Would you like to work within a hard-working and driven HR team? You would be working alongside a fantastic team of 5 who are all incredibly friendly, supportive, and have a real positive outlook to every task they undertake. Their mentality is to 'make it work' even when things become...


  • St Albans, Hertfordshire, United Kingdom JGA Recruitment Group Full time €55,000

    Job Title: EMEA Senior Payroll Specialist Check out the role overview below If you are confident you have got the right skills and experience, apply today. Permanent Salary: £55,000 Location: Hertfordshire - 1 day in office - 4 days from home JGA are partnered with an exciting, high growth business who are seeking a EMEA Payroll Specialist to process 4...


  • St Albans, Hertfordshire, United Kingdom JGA Recruitment Group Full time €55,000

    Job Title: EMEA Senior Payroll Specialist Check out the role overview below If you are confident you have got the right skills and experience, apply today. Permanent Salary: £55,000 Location: Hertfordshire - 1 day in office - 4 days from home JGA are partnered with an exciting, high growth business who are seeking a EMEA Payroll Specialist to process 4...


  • St Albans, Hertfordshire, United Kingdom JGA Recruitment Group Full time €55,000

    Job Title: EMEA Senior Payroll Specialist Permanent Salary: £55,000 Location: Hertfordshire - 1 day in office - 4 days from home Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. JGA are partnered with an exciting, high growth business who are...


  • St. Asaph, United Kingdom ClwydAlyn Housing Full time

    **People, Marketing & Communications** **_ Job Overview_*** **Recruitment and** **Talent Specialist** £40014 per year V72, St Asaph 37 Hours a week **_ Qualifications: Proven experience as an internal recruiter, _**: - CIPD qualified or willingness to work towards, ongoing _ - CPD, membership of professional body where relevant. _**ur Busines** Homes r...