Clinical Support Worker Higher Level

1 week ago

Northallerton, North Yorkshire, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

Job overview

Up to 37.5 Hours per week (Permanent)

We are looking to recruit Clinical Support Worker Higher Level to work in our busy Urgent treatment Centre at the Friarage Hospital.

The Urgent Treatment Centre aims to provide a high standard of personal care to patients, relatives and carers.

As a member of the multi-disciplinary team you will be required to assist with the patient care of patients who will present with various conditions under the supervision of the Emergency Nurse Practitioners/Emergency Care Practitioners and Medical staff.

Performing patient care and treatments; following a period of training will be expected. A friendly and welcoming approach is vital, as well as being patient and understanding, as patients, relatives and carers may well be anxious, angry or upset; thus offering reassurance.

You will be able to follow instructions, work accurately and methodically, work as part of a team, but also able to use own initiative.

The role will require you to ensure that daily cleaning is performed, stores and equipment tidied away and that the patient areas are damp dusted after use in line with infection control measures.

You must have - Numeracy and Literacy Level 2 & Care certificate.

This job also includes basic Reception duties; full training will be provided.

Main duties of the job

Provide and receive basic routine information to/from patients, occasionally of a sensitive nature in relation to attendances, correspondence and associated Trust Processes, Policies and Procedures.

Be actively involved in the prevention of Hospital acquired infections by adhering to Policies relating to infection, prevention and control Assist in the preparation of patients for transfers to other Wards/Hospitals

Application of plaster casts following a period of training.

Perform necessary patient observations/treatments, as directed by the supervising Nurse/Clinician.

Prepare patients for examination by the ENP/ECP/Clinician and act as chaperone where necessary

Perform designated patient care activities whilst working under supervision and assist Registered staff in the provision of a high standard of personal patient care and associated duties to all patients taking into account their individual needs

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Please note that this vacancy will close when we receive sufficient completed applications.

Working for our organisation

Leadership and Improvement Training

South Tees Hospitals NHS Foundation Trust offers Novice leadership and improvement training to all new staff to the Trust.

Detailed job description and main responsibilities

Please see the full job description and person specification document(s) for main responsibilities of the role.

Person specification

Qualifications & Training

Essential criteria

Numeracy and Literacy Level 2 Care certificate Level 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties and/or Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3; -Theoretical knowledge -Experience of a range of care and related procedures -clinical observations -knowledge of relevant legislation

Knowledge & Skills

Essential criteria

Understanding of the importance of robust, accurate, clear, timely documentation. Ability to demonstrate the importance of holistic person-centred care and related procedures. Analytical and judgement skills to make decisions based on patient / service user interactions and observations and metrics.

Experience

Essential criteria

Experience of working in health or social care Experience of undertaking and recording clinical observations and escalation of changes or findings

Disclosure and Barring Checks (DBS)
It is now the policy of South Tees Hospitals NHS Foundation Trust that all successful candidates who are new to the Trust who require DBS clearance for the post they have been offered, are required to pay the cost of their DBS. The method of payment for this is via salary deduction from your first month's pay.

Equality, Diversity and Inclusion
 South Tees Hospitals NHS Foundation Trust is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. We welcome applications from the Black and Minority Ethnic (BAME) Network; LGBT+ Network; Disability and Long-Term Health Conditions Network, Faith Network, Childless not by Choice Network and the Menopause Support Group.

As an inclusive employer, we are here to support you.

If you have any special requirements to help you with your application, email our team at

The Trust encourages and supports all applicants to be fully vaccinated against both COVID19 and influenza.

Please be aware, there are occasions where some vacancies may close prior to the closing date advertised. This will only happen where sufficient applications are received AND will be made evident on the job advert.

Please note if you are successfully shortlisted, we will contact you via the email address that you have applied from so please ensure you check your emails regularly.

Existing employees of South Tees NHS Foundation Trust currently on the Redeployment Register, who meet the essential criteria for this post, will be shortlisted and interviewed prior to all other applicants.

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