Spa Reception Supervisor
2 weeks ago
Job Ref:
QHC10923
Branch:
Oulton Hall
Location:
Oulton Hall, Leeds
Salary/Benefits:
Hourly Rate up to £13
Contract type:
Permanent
Hours:
Full Time
Hours per week:40
Posted date:17/07/2023
Closing date:19/08/2023
**_
Do you pride yourself on providing outstanding customer service?_**
_ Are you currently seeking a new challenge?_
The Spa Reception Supervisor will assist the spa management in day to day operations of the spa, oversee all admin duties and lead a team to ensure guests receive a high level of service as the spa reception will be the first impression a Spa guest will have of the hotel.
You'll supervise the team working front of house, providing support and direction on how to provide a high-level service ensuring standards, procedures regulations are always followed whilst also taking responsibility for monitoring guest satisfaction throughout their stay.
What will I do?
- Point of contact for all spa guests
- Train receptionists on the spa desk
- Upsell treatment bookings
- Supervise motivate your team in order to provide high quality service for guests
- Knowledge of all rates, packages and special promotions
- Know the local area, to include attractions, directions and supply guests with relevant information
- Ensure all special requests are followed through
- Handle any issues or complaints which may arise
- Presentation and appearance of your team is to company standard
Is this the role for me?
- Previous experience in a guest experience capacity or front of house within a hotel environment, ideally spa would be ideal
- Relevant qualifications front of house, hospitality or business management
- Able to demonstrate your ability experience in providing high quality service
- Previous supervisory / management experience
- Passionate about customer service, presentation cleanliness
- KPI and target driven
- Ability to multitask
Why The QHotels Collection?
- Family and Friends discounts in hotels across The QHotels Collection
- Free onsite parking
- Various Employee celebratory days throughout the year
- Support with training professional qualifications, including course fees
- Carve out your own career path with The QHotels Collection as there will be progression career development opportunities across our hotel portfolio
- Internal talent exchange network
- Access to an Employee Assistance Programme, 24/7, 365 days a year
The Armed Forces Covenant is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
-
Reception Supervisor
3 weeks ago
Leeds, Leeds, United Kingdom Oulton Hall Hotel, Spa & Golf Resort Full timeJob Ref:QHC12989Branch:Oulton Hall Hotel, Spa Golf ResortLocation:Oulton Hall Hotel, Spa Golf ResortContract type:PermanentHours:Full TimePosted date:26/03/2024Closing date:28/04/2024**_Do you pride yourself on providing outstanding customer service?_**_ Are you currently seeking a new challenge?_The Reception Supervisor will support the Manager with...
-
Specimen Reception Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full timeWe are looking to recruit 1 permanent supervisor and 1 supervisor on Secondments/or Fixed Term for 12 months in Central Specimen Reception in Blood Sciences based in Leeds Teaching Hospitals Trust. Youll have experience of delivering high-volume service within a fast-paced environment. Working as part of a team we are looking for an individual who has...
-
Night Porter Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full timeJob Ref:THW5082Branch:Thorpe Park Hotel SpaLocation:Thorpe Park Hotel Spa, LeedsSalary/Benefits:Competitive salary with great benefits and gratuityContract type:PermanentHours:Full TimeShift pattern:4 days over 7Hours per week:40 hoursPosted date:28/03/2023Closing date:11/05/2023We're looking for a real night owl to be our Night Porter Supervisor.You will...
-
Housekeeping Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Thorpe Park Hotel & Spa Full timeJob Ref:THW6907Branch:Thorpe Park Hotel SpaLocation:Thorpe Park Hotel Spa, LeedsSalary/Benefits:Competitive salary with great benefits and gratuityContract type:PermanentHours:Full TimeHours per week:30Posted date:03/05/2024Closing date:16/06/2024We're looking for an approachable and enthusiastic Housekeeping SupervisorYou will lead a busy, vibrant team and...
-
Reception Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Valor Hospitality Europe Full timeReception Supervisor - Leeds 26,483.10 Per Year / 12.73 Hour, 40 hours per week (5 days) First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make...
-
Night Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Oulton Hall Hotel, Spa & Golf Resort Full timeJob Ref:QHC13082Branch:Oulton Hall Hotel, Spa Golf ResortLocation:Oulton Hall Hotel, Spa Golf ResortContract type:PermanentHours:Full TimePosted date:05/04/2024Closing date:07/05/2024**_Do you pride yourself on providing outstanding customer service?_**_ Are you currently seeking a new challenge?_The Guest Experience Supervisor will support the Manager with...
-
Front of House Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Bannatyne Full timeFront of House Supervisor:LocationLeedsDepartment:Front of House / ReceptionJob type:PermanentSalary:£11.00Job ref:011013Published:about 5 hours agoAbout the RoleThis role is advertised at £11.00 per hour for 24 hours per week.We are currently looking for a Front of House Supervisor who will complement our existing dynamic and motivated Front of...
-
Facilities Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full timeAn exciting opportunity has arisen within the Facilities Operational Portering team, who are seeking a Support Supervisor.HousekeepingDomestic ServicesPatient Food ServiceCleaning Response ServiceReceptionsPest ControlWindow CleaningWaste ManagementLinen & Laundry
-
Night Porter
2 weeks ago
Leeds, Leeds, United Kingdom Oulton Hall Hotel, Spa & Golf Resort Full timeJob Ref:QHC11995Branch:Oulton Hall Hotel, Spa Golf ResortLocation:Oulton Hall Hotel, Spa Golf ResortSalary/Benefits:Hourly Rate up to £10.50Contract type:CasualHours:Part TimePosted date:24/11/2023Closing date:26/12/2023**_Are you passionate about providing outstanding customer service?_**_ Do you enjoy working in a customer facing role?_The Guest...
-
Front Office Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom The Queens Hotel Full timeFront Office Supervisor:The Queens Hotel:Salary:£26000**Job Type:Permanent**Hours:Full-time**Town:Leeds***:Located in the heart of Leeds, The Queens Hotel is a place like no other. Marrying authentic art deco glamour with on-trend fittings and furnishings, this newly refurbished city-centre retreat offers style and comfort in equal measure.We are currently...
-
Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Gravity Active Entertainment Full timeWe are Gravity, energise your career with usWe are Gravity, we are the UK's biggest name in active entertainment. With Gravity Having Fun Matters Fun is our key word, and our sites are built for fun for all the familyWe are now looking for a Team Leader for our Gravity Active site in Leeds. The site is predominantly a Trampoline Park with other activities...
-
Reception Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Valor Hospitality Full time£26,483.10 Per Year / £12.73 Hour, 40 hours per week (5 days)First impressions are everything and you will set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities and the local area. Anything to help make their visit that bit more...
-
Facilities Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full timeHousekeepingDomestic ServicesPatient Food ServiceCleaning Response ServiceReceptionsPest ControlWindow CleaningWaste ManagementLinen & LaundryPortering
-
Residence Service Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom University of Leeds Full timeResidence Service Supervisor (Nights):Salary G3 (£22,214 to 23,144 p.a.):Do you know how to go the extra mile for customers? Are you dedicated to providing an excellent service? Do you have good interpersonal and communication skills? Do you have excellent organisation skills with the ability to prioritise tasks effectively?Residential Services provides...
-
Salon Receptionist
2 weeks ago
Leeds, Leeds, United Kingdom Allertons Full timeAllertons are about to celebrate our 9th Anniversary, and due to continued expansion we're recruiting for a member to join our 'Client Concierge' Salon Reception team. _Please read this Job Description carefully before applying_.THE VACANCIES Part Time, 10 hours per week, Flexibility is EssentialMAIN DUTIESWe refer to our Reception Team as 'Client...
-
Project Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom Jet2 and Jet2holidays Full timePermanent 40 HoursSalary ExcellentCountry U.KWhat you will be doing... Reporting to the- Project Manager Property, the- Project Supervisor Property will be a vital member of the Property Team responsible for a wide range of construction projects. In this new and exciting position,What will you do in the role? Be responsible for supporting the effective...
-
School Administrator
2 weeks ago
Leeds, Leeds, United Kingdom Provide Education Full timeSchool Administrator: SectorAdministration LocationLeeds Contract TypeFulltime Salary£7590 / daily Date Posted8 November 202 ReferenceLSADMINWe are currently recruiting for a motivated School Administrator. We are working with a Primary school in the Leeds area who are needing an administrator to start as soon as possible. Main duties will include general...
-
Residence Service Supervisor
1 month ago
Leeds, Leeds, United Kingdom University of Leeds Full timeThis role will be based on the University Campus. We are also open to discussing flexible working arrangements.Do you know how to go the extra mile for customers? Are you committed to delivering a first class customer experience? Do you have excellent, IT and communication skills? Do you have proven organisation skills with the ability to prioritise tasks...
-
Residence Service Supervisor
2 weeks ago
Leeds, Leeds, United Kingdom University of Leeds Full timeThis role will be based on the University Campus. We are also open to discussing flexible working arrangements.Do you know how to go the extra mile for customers? Are you committed to delivering a first class customer experience? Do you have excellent, IT and communication skills? Do you have proven organisation skills with the ability to prioritise tasks...
-
Customer Service Advisor
2 weeks ago
Leeds, Leeds, United Kingdom University of Leeds Full timeCustomer Service Advisor, Sport and Physical Activity, Facilities DirectorateAre you customer focused and dedicated to providing an excellent service? Do you have excellent organisation skills with the ability to plan and prioritise work effectively?As the main point of contact for customers, you will be responsible for providing an efficient and helpful...