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Ward Clerk

3 months ago

Edgware, Greater London, United Kingdom Central London Community Healthcare NHS Trust Full time

This is an exciting opportunity for a highly motivated ward clerk to work in the rehabilitation ward to care and support patients during their rehabilitation period.

You will need to have the energy, enthusiasm, and drive, as well as excellent professional skills in supporting patients.


The post holder will be required to provide a welcoming, professional, and courteous service to patients and visitors who visit the hospital.

This customer facing role will be instrumental to the efficient running of the Ward areas across the Trust. The post holders will be required to assist patients and visitors using a variety of communication methods.


The role involves not only a high standard of communication skills but also be able to undertake a wide variety of task to ensure the smooth running of the ward.

These tasks include computer work, telephone answering, filing, handling confidential information, liaising with a wide variety of members of the multi-disciplinary team.


To be able to provide a robust service; the post holder may be expected to work on a rota basis ensuring the service is appropriately covered and be responsible for admitting and discharging patients in a timely manner.

Ensuring any relevant post admission information is sent to the relevant person(s).

Just as we care about our patients' wellbeing, we care about yours

We can offer you:

A comprehensive induction into the community service followed by a local induction to introduce you to the role

Car lease scheme *T&C's apply

Flexible working options

Annual travel card loan

Training, support and development in your career

To act as the main focal point for visitors, relatives, and callers to the ward; to include welcoming, dealing with face-to-face queries and defusing tense

To be responsible for dealing with all telephone queries, referring to the relevant departments as necessary. To respond to all

When necessary liaise with family, Home Care Services or District Nurses, regarding a patient's discharge to ensure that all necessary services have been

Please refer to Job description and personal Specification for outline of skills, knowledge and experience required.