Credit Controller Dach

2 weeks ago


Glasgow, Glasgow City, United Kingdom SThree Internal Full time

Credit Controller DACH:

Job reference no:
VN12157

Job type:
Permanent

Location:
Glasgow, Scotland, United Kingdom

Energise your Career...


We're delighted to share that SThree are recruiting for a Credit Controller (DACH region) to support our excellent team in building a platform that's efficient, effective, scalable, and therefore World Class.


About us


SThree is the global STEM-specialist talent partner that connects sought-after specialists in life sciences, technology, engineering and mathematics with game-changing organisations across the world.

We are the number one destination for talent in the best STEM markets:
Recruiting highly skilled professionals and discovering life-changing jobs for the unsung heroes who will positively shape our future. Elevating expertise and energising progress for everyone.


Operating through a global house of specialist recruitment brands, we know how to achieve the goals of STEM professionals seeking both permanent and contract work and understand the organisations who need them.

The world is changing. And the people who change the world work with us.


The role demands excellent communication skills and the ability to problem solve, supporting the delivery of effective resolution of client disputes and stakeholder queries.

The credit controller should also be able to demonstrate effective communication at all levels, regularly reviewing their respective portfolio with regional partners and collaborating with other internal functions to resolve any challenges and improve customer experience.


  • Manage a portfolio of client accounts ensuring invoices are paid promptly
  • Utilising all available communication channels, prioritising telephone contact
  • Utilise relationships with key stakeholders to drive query resolution and payment
  • Ensure a best in class client experience
  • Deliver monthly debt, cash collection and DSO targets
  • Produce monthly customer statements
  • Attend regular ledger reviews with Credit Control Manager/Team Leader
  • Select and escalate accounts to Legal or Trade Debt Partners where appropriate
  • Maintain accurate records in SAP
  • Managing financial compliance and adherence to SThree process
  • Support Credit Control Team Lead with ad hoc initiatives

Skills, Knowledge & Experience:

  • Extensive collections experience, preferably in a B2B environment
  • Fluent German speaker
  • Good knowledge of O2C processes
  • Working knowledge of credit risk principles
  • Significant experience of managing a high volume ledger
  • Good working knowledge of SAP
  • Expert communication and presentation skills
  • Ability to review data and confidently make decisions
  • Great negotiator
  • High degree of proficiency with Microsoft Office software (Excel, MS Word).
  • Selfstarter, disciplined, and detail oriented

Key Competencies:

  • Problem Solving
  • Customer Focus
  • Insight & Analysis
  • Influencing & Negotiation
  • Listening & Communication
  • Financial Risk Knowledge

What can we offer in return?

  • The choice to work flexibly from home and the office, in line with our new hybrid working principles
  • Bonus linked to company and personal performance
  • Generous 28 days holiday allowance, plus public holidays which can be taken at a time to suit you
  • Annual leave purchase scheme
  • Five days paid Caregiver/Dependant leave per annum
  • Five paid days off per year for volunteering '
  • Private healthcare, discounted dental insurance and health care cashback scheme
  • Opportunity to participate in the company share scheme
  • Access to a range of retail discounts and savings
**SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, work-life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.
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