Railway Enforcement Officer

2 weeks ago


Ashford, United Kingdom SE Trains Full time
Are you passionate about the safety and protection of others?
Do you have experience of dealing with difficult customers and de-escalating conflict or are you from a police, military or enforcement background and need a role that is flexible around you?
Then our Flexi Railway Enforcement Officer role could be the job for you
We are looking for committed, passionate and resilient people to come and join us and become an integral part of our railway enforcement family
We are currently recruiting for our Ashford and Margate Depots.

As a Flexi Railway Enforcement Officer (REO), your role will be to patrol trains and stations to ensure the security of our railway by reducing crime, anti-social behaviour and fare evasion.

At times, you will find yourself working in partnership with Revenue Protection Officers and outside agencies to carry out your duties such as large scale ticketing checks at stations.

Working in a team, youll have supportive colleagues and a large number of passengers to deal with in a courteous manner.

Candidates should be aware that a large part of this role will be dealing with anti-social behaviour and looking to de-escalate confrontational situations.

Although used as a last resort, this role will require regular physical intervention and conflict.

On appointment into a REOrole you will be enrolled into the Passenger ServicesApprenticeship Programme which will lead to a nationally recognised qualification.



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