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Junior Technical Analyst

3 months ago

Leicester, Leicester, United Kingdom De Montfort University Leicester Full time

Junior Technical Analyst

Reference:

D


De Montfort University (DMU) are looking to appoint a Junior Technical Analyst to join the Information Technology and Media Services (ITMS) team.


De Montfort University is an ambitious, globally-minded University with a strong focus on delivering quality teaching and learning, and a campus-wide focus on providing a sector-leading student experience.

DMU has a commitment to the public good. We striveto maintain a stimulating and inclusive environment where staff and students are able to thrive.


Our success is built on a fantastic student experience coupled with award-winning teaching and world-class facilities that help students develop the skills and attitudes employer's demand.

DMU is an ambitious, globally minded and culturally rich universitywith a strong commitment to the public good.

Faculty / Directorate
An exciting opportunity has arisen to join the Endpoint Platform and Software Deployment Team as a Junior Technical Analyst. ITMS strive to enhance the experience of students and staff in learning, teaching, research and business operations.

We provide guidanceon the adoption of appropriate technologies, systems and services in a rapidly developing environment and help people to embrace technology as it becomes embedded within university life.


Role


You will be part of a team of Technical Analysts supporting the endpoint services required to maintain an effective service to the university staff and students.

You will assist with the operation, configuration, maintenance and support of the endpoint environment.
Contribute with the process of image creation and deployment to labs and open spaces including software assessment and packaging.

Support the technologies in place to sustain the operation of the university endpoint estate with a priority given to securityand resilience.

You will have excellent team working, communication, organisational and customer service skills.

In addition, you must be a strong team and expected to be flexible and react quickly to changing priorities whilst maintaining a high level of customer serviceat all times.