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IT Support Technician
2 weeks ago
Role:
IT Support TechniciannLocation: PrestonnHybrid: 3 days in office per weeknSalary: £24,000
About the company
We are working with a prominent organisation, dedicated to making a positive impact across the North of England. This charity focuses on providing comprehensive support services and strives to maintain a collaborative and supportive work environment. We are seeking an experienced IT Support Technician to join their dynamic team on an
18-month fixed-term contract , with a view to go permanent.
The role will primarily be based at their head office in Preston, with the flexibility of hybrid working and occasional travel to other offices.
Responsibilities/Day-to-Day
Provide first-line support for IT issues related to Microsoft Windows, Android, Microsoft 365, and various internal systems.nRespond to support queries via phone, email, and helpdesk tickets, ensuring timely resolution and keeping users informed.nTroubleshoot and resolve on-site IT and telephony issues, liaising with external providers when necessary.nSet up new IT equipment and user accounts, assisting with password resets and access permissions.nSupport the IT team in optimizing the use of equipment and systems across the organization.
Microsoft WindowsnMicrosoft 365nBarracuda Email SecuritynRemote Desktop tools (e.g. Splashtop)nCRM systems (e.g. CharityLog)
Company Benefits
Competitive salarynHybrid working model.nProfessional development opportunitiesnCollaborative and supportive work environmentnCommitment to employee well-being and training
If you're interested in hearing more or would like to apply, then hit apply now. If you have any questions, you can reach me on or at
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