Operations Assistant

2 weeks ago


Southampton, Southampton, United Kingdom R&M Electrical Group Ltd Full time

Job Title:
Operations Assistant

Company:
R&M Electrical Group Ltd

Location:
R&M Electrical Southampton, Unit 2, Central Trading Estate, Marine Parade, Southampton SO14 5JP

Hours:
Monday - Friday, 8.00am - 5.30pm, with an hour lunch break

Benefits:

Medical Cash Back Scheme, Pension Scheme, Cycle to Work Scheme, Training and Development Opportunities

Duties:

Main responsibilities to include (but not limited to):

  • Process sales orders
  • Create reports for customers to show due dates and delays
  • Chase customers' orders
  • Try to keep within the KPIs for all customer deliveries
  • Use customers portals and websites to view documents and upload information when required
  • Quote customers for transport charges for ex works deliveries
  • Create commercial invoices for all Non-UK deliveries
  • Provide clearance instructions for all imports outside of the UK
  • Liaise with warehouse regarding UK deliveries
  • Liaise with warehouse regarding Purchase orders to be collected
  • Respond to customer queries for outstanding orders
  • Check orders for hazardous parts that may require packing and or paperwork to travel
  • General administration duties

Key Skills:

  • Excellent written and verbal communication skills
  • Strong timemanagement skills and multitasking ability
  • MS office skills such as Word, Excel and Outlook
  • Attention to detail
  • Ability to work within a busy team environment
  • Ability to work under time constraints

Training:
Training will be given on all aspects of the role including detailed system training

Closing date:4th August 2023

Benefits:

  • Company pension
  • Cycle to work scheme

Schedule:

  • Monday to Friday

Work Location:
In person

Application deadline: 04/08/2023
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