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General Staff

3 months ago

Londonderry, United Kingdom Omniplex Holdings NI Full time
Omniplex Derry is now recruiting a
General Staff Member.

General Floor Staff are responsible for promoting effective visitor services

Typical work activities include:

BOX OFFICE

  • Ticket sales and other retail items
  • Cash Handling
  • Understand all ticket prices, discounts, promotional offers and other schemes
  • Develop a sound product knowledge
  • Ensure guidelines regarding age classification are followed at all times

FLOOR

  • Prior to a screening or event, collect and check tickets and deal with any customer enquiries; after a screening or event be available to assist customers at the exit and to check and tidy the auditorium
  • Assist patrons to their seats and ensure customers with access requirements are supported to and from the cinema
  • Advise visitors with specific access needs on cinema access, induction loops etc
  • Monitor the auditorium for illegal use of filming equipment, smoking, unruly patrons, and health & safety issues, relaying any issues management immediately.
  • Monitor the screening with regards to picture quality and sound levels, relaying any issues to the management immediately

CONCESSIONS

  • Have a good working knowledge of all products and up sell when possible
  • Serve customers in the concessions area
  • Replenish goods and undertake stock control between screenings or events
  • Checkoff deliveries diligently and accurately
  • Ensure all daily operating tasks are carried out and recorded

GENERAL DUTIES

  • Demonstrate a positive, enthusiastic and flexible attitude towards visitors and employees, recognising the importance and benefits of effective team working
  • Deal with enquiries courteously and competently, whilst offering a genuine welcome to all visitors public, educational or corporate

KEY AREAS FOR TRAINING
Full training will be provided in the following key areas:

  • Cash Handling
  • Digital Projection
  • Health and Safety
  • HR Software
  • Policies and Standard Operating Procedures
  • Reporting
  • Stock Control
  • Ticketing Software
  • Fire Safety

KEY SKILLS FOR CINEMA General Staff

Job Types:
Part-Time

Benefits:

  • Flexible schedule
  • Employee Discount

Schedule:

  • 48 hour shift
  • Holidays
  • Monday to Friday
  • Weekend availability

Experience:

Customer Service: 1 year (preferred)

Job Types:
Part-time, Permanent

Pay:
£6.40-£11.44 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Work Location:
In person

Reference ID:
DerryGeneralStaff2024