![Great Western Hospitals NHS Foundation Trust](https://media.trabajo.org/img/noimg.jpg)
Medical Secretary
2 weeks ago
To provide a secretarial service as part of Cancer Services within the Integrated Care & Community Division, providing a full and efficient secretarial service to the Directorate in support of the work of Consultants and other Clinical Staff and the Clinical Lead to maximise patient care.
The post holder must be able to prioritise work in order to maximise the effectiveness of the service and demonstrate a high level of organisational skills.
Opening, sorting and prioritising incoming mail for the department and managing files to marry up with incoming correspondence
Logging of incoming phone calls; responding to those not requiring input from colleagues and passing messages to other professionals as appropriate.
Dealing sympathetically and politely with all telephone callers.Type clinics, letters, discharges and other patient related documentation.
Ensuring that all work leaving the department is of the highest quality in terms of presentation and layout and is dispatched within agreed timescales.
File tests and loose histories regularly as appropriateEnsure all investigatory results are seen promptly by the Consultant referring for test, or agreed member of team during periods of leave, and processed accordingly
Our STAR values are at the heart of everything we do. You can expect to see them in the way we act and the way we treat each other. Our values make us who we are.
Service - We will put our patients first
Teamwork - We will work together
Ambition - We will aspire to provide the best service
Respect - We will act with integrity
To provide an administrative service to nominated medical staff as required (eg diary management, computerised and hard-copy filing systems)
To actively take part in the Choose and Book appointment service processing new referrals in accordance with the guidelines.
Type letters and reports as required within agreed timescales
Deal professionally with outside communication, including complaints, press and police enquiries and ensure they are dealt with appropriately in accordance with Trust guidelines
To retrieve, log and return case notes/medical records, keeping these in accordance with Trust policy ('Case note tracking' and 'Filing in Case notes')
Please see Job Description for further details.
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