Breakfast Supervisor

1 week ago

Blackpool, Blackpool, United Kingdom BİG BLUE HOTEL Full time
To coordinate the entire operation of the restaurant breakfast service in the absence of the Restaurant Manager.

  • To adhere to and maintain a high standard of personal appearance and cleanliness.
  • To deliver excellence in customer service, maximising profits and exploiting opportunities for business growth.
  • Planning, organising and directing team members to ensure the highest degree of service and guest satisfaction.
  • To have and maintain a high standard of product knowledge with regards to the restaurant and wine menus.
- . To check on guest satisfaction and respond to guest queries/complaints immediately and to ensure they are dealt with to the satisfaction of the customer while adhering the complaints procedure.

  • To ensure operational systems and procedures are being followed and adhered to.
  • To ensure high standards of personal appearance and cleanliness are maintained by all team members.
  • Assist in the receiving and storing of stock and maintain appropriate stock levels necessary for the efficient operation of the department under the direction from the Restaurant Manager.
  • To communicate effectively with colleagues and work as part of a team ensuring you project a professional image at all times.
  • To assist in the training and development of the restaurant and bar team under the direction of the Restaurant Manager.
  • To have and maintain a high standard of knowledge of the hotel services including special promotions and offers.
  • To have a clear understanding of the micros system ensuring that any issues are raised and dealt with effectively and efficiently.
  • To ensure all maintenance issues observed and reported are passed on to the maintenance team.
  • To ensure work place surroundings areas are maintained to high standards of cleanliness at all times.
  • To have a general knowledge and understand of the Opera PMS.
  • Carry out daily checks of the departmental rota to ensure that the department is appropriately staffed with accordance to business demands.
  • To attend regular departmental meetings.
  • To adhere to all company Health and Safety regulations, policies and procedures.
  • To ensure that cash and security procedures are adhered to.
  • To ensure that the companies polices, procedures and reporting systems are adhered to.
  • To ensure all necessary information is documented accurately
  • To maintain confidentiality where appropriate.
  • Liaise with Heads of Departments and Mangers to ensure that lines of communication are open and used.
  • To carry out any other duties and responsibilities as defined by your manager based on the changing needs of the business
  • In the event that any part of this job description shall conflict with the terms and conditions of your contract for services then the contract shall prevail.

Job Types:
Full-time, Permanent

Salary:
From £20,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Employee discount
  • Free or subsidised travel
  • Onsite parking
  • Store discount

Schedule:

  • Day shift
  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • BLACKPOOL: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Reference ID:
Daniel Pecos

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