Customer Service Representative

1 week ago


Prescot, Knowsley, United Kingdom Omni RMS Full time

Customer Service Representative

Permanent, part-time
-
Hours: Part time shift work 20hrs per week_

Location:
Liverpool L35 5DR


We are recruiting for a Customer Service Representative to join a busy helpdesk environment on a FM contract team in Liverpool.


The customer service representative will provide a variety of administrative duties for our management team to enable a more efficient service to our client.


Their primary focus would be to effectively organise and coordinate all operational administration such as Reporting, Filing/Documenting, Logging, and taking calls.


  • Experience in similar administrative role
  • A positive attitude to work
  • Good communication skills
  • Resilience and good organisational skills
  • Great IT Skills (eg) MS Office, Outlook + ability to pick up new systems

You would be responsible for:

  • Issuing jobs to engineers
  • Updating CAFM system with progress on jobs
  • Providing support to the team and client
  • Logging calls and tracking updates on reactive works on site
  • Ensuring full detail is provided.

Job Types:
Part-time, Permanent

Salary:
£13,000.00 per year

Benefits:

  • Company pension

Work Location:
In person

  • Prescot, Knowsley, United Kingdom Serco Full time

    Serco Workforce SolutionsTo be successful in this role you'll first and foremost need to have strong communication skills. So as well as an excellent telephone manner, keyboard, and writing skills, you'll also need to be a good listener - someone with an empathetic and non-judgmental ear who can extract and retain information from customers.You'll naturally...


  • Prescot, Knowsley, United Kingdom Adecco UK Full time

    We have an exciting opportunity available in a lively office environment in Kirkby, Liverpool. With an excellent hourly pay rate of £10.18.This is a 2 to 3 week assignment running from 5th - 26th January 2023 as a minimum, and you need to be available for all days during the assignment.What you'll need to do:Provide excellent customer service to a diverse...


  • Prescot, Knowsley, United Kingdom Fawkes & Reece Full time

    Location: PrescotSalary: £11K- £13K per YearContract: PermanentType: Part TimeReference: dsdvd_ Posted: February 7, 2024Handler/ Customer Service Administrator20 hour week, Shift work4 days a weekThe different shifts - 1pm-6pm & 8am-1pmInclude one day of the weekend either staurday or sundaySalary - £26k pro rata - £13kResponsibilities:Essential...


  • Prescot, Knowsley, United Kingdom Recruit-Right Full time

    Recruit Right are currently Recruiting on behalf of a National Home Delivery Company.Customer Service OP/Warehouse Admin -Prescott/Huyton3pm - 9pm Tuesday to Saturday£11.44 per hourDuties: Assisting with Admin in a busy Warehouse. Dealing with Customer Service. Assisting with return parcels. Dealing with Paperwork.Qualifications: A good understanding of...

  • Service Advisor

    1 week ago


    Prescot, Knowsley, United Kingdom Georgesons Full time

    Job SummaryJob descriptionA competent Service Advisor is at the forefront of every successful dealership. Knowledgeable and passionate about customer service; we understand you are looking for your opportunity to work with an employer who truly appreciates what you have to offer.What you will be doing You will ensure the highest level of customer...

  • Service Controller

    1 week ago


    Prescot, Knowsley, United Kingdom CB Transport Refrigeration Ltd Full time

    Service ControllerSalary £28,350.00 per year.Job Types: Full-time, PermanentWe currently require experienced Service Controllers to plan and distribute planned service appointments and reactive breakdowns for over 40 engineers throughout the UK.Minimum requirements At least 2 years Service Controller experience required.Main duties Answer telephone calls...

  • Call Centre Agent

    1 week ago


    Prescot, Knowsley, United Kingdom Back 2 Work Complete Training Full time

    We're recruiting for Customer Service representatives to earn £21,853 per annum. Customer Service Advisor benefits: 22 days paid annual leave plus bank holidays, rising with length of service.Access to high street discountsEmployee Assistance ProgrammeContributory pension schemeAccess to excellent training and development opportunitiesMedicashTraining is...


  • Prescot, Knowsley, United Kingdom M&S Full time

    Key AccountabilitiesTo deliver a great shopping experience for our customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver 'best in town' standards Serve and sell across all channels brilliantly well Be the voice of our customer to...


  • Prescot, Knowsley, United Kingdom Dignity Funerals Full time

    Funeral Service ArrangerPart-time, permanentGornalls Funeral Directors, Prescot£13,408.20 Per annum.22.5 hours per week, Monday + Tuesday 9am-5pm & Wednesday 9am-1pm + alternate Saturdays 9am-12pm.Accruing days holiday + bank holidays | Sick pay eligibility after 12-month qualifying period | Life Assurance 2 x salaryAt Dignity, we are proud to work in a...


  • Prescot, Knowsley, United Kingdom Dignity Funerals Full time

    Funeral Service ArrangerPart-time, permanentGornalls Funeral Directors, Prescot£13,408.20 Per annum.22.5 hours per week, Wednesday 1pm-5pm, Thursday+ Friday 9am-5pm and alternate Saturdays 9am-12pmAccruing days holiday + bank holidays | Sick pay eligibility after 12-month qualifying period | Life Assurance 2 x salaryAt Dignity, we are proud to work in a...


  • Prescot, Knowsley, United Kingdom Making Space Full time

    OverviewWe are looking for a Registered Service Manager to join our team at Sherdley Court residential care home located in Rainhill Prescot. This position offers a salary of £40,535 per annum for 39 Weekly Hours. At our company, Making Space, we are guided by a strong set of values that shape our mission to create a positive impact on our community.Our...


  • Prescot, Knowsley, United Kingdom MJ QUINN INTEGRATED SERVICES LTD Full time

    Salary | £20,631Working Hours - 08:00- 16:00 (Monday Friday)MJ Quinn are a contractor for the provision of Mechanical, Electrical and Telecommunications services. We currently have an exciting new opportunity for a Service Centre Operative to work within our Logistics Department on a permanent basis based in the Liverpool area.Who are MJ QuinnMJ Quinn are...

  • Supervisor

    1 week ago


    Prescot, Knowsley, United Kingdom Wates Full time

    We have an opportunity for a Supervisor to join our Wates team within our Responsive Maintenance division. You will be working out of our Liverpool site offices on our social housing contracts carrying our Disrepairs within our maintenance division.Key Accountabilities will include: Ensure high quality service is provided with the management of the work...

  • Security Operator

    1 week ago


    Prescot, Knowsley, United Kingdom ISS Facility Services Full time

    Security OperatorContract: Professional & Technology ServicesLocation: Knowsley, Merseyside L34 9JAHours of work: 56Working Pattern: Shift pattern is night shift only, 6 days on 3 days off. Shift times are 18:00 - 06:00Contract Type: PermanentSalary: £10.42Are you passionate about safety and delivering a great customer experience?As a Security Officer, with...


  • Prescot, Knowsley, United Kingdom TeamITG Full time

    Here at ITG, we are looking for an experienced print-focused Senior Account Manager to join one of our key retail accounts. As our new Senior Account Manager, you will be responsible for all aspects of the production process - from management, development and delivery of the customers in store executions, inclusive of print buying and print production.You'll...

  • Account Manager

    4 weeks ago


    Prescot, Knowsley, United Kingdom Elis UK Limited Full time

    Introduction Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to...

  • Account Manager

    1 month ago


    Prescot, Knowsley, United Kingdom Elis UK Limited Full time

    Introduction Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to...


  • Prescot, Knowsley, United Kingdom Atalian Servest Full time

    Job Reference: /JT/17-03/815/3Job Title: Flexible Skilled Operator - NightsLocation: Kitling Road, Prescott, Knowsley - _Applicants must have the right to work in the UK_**Pay Rate: £13.09Contract: PermanentHours per week: Variable Shift Rota - 40 hours per weekBusiness OverviewThe Atalian Servest workforce is made up of 30,000 passionate, responsive, and...


  • Prescot, Knowsley, United Kingdom Rowlands Pharmacy Full time

    Are you passionate about Healthcare?Join our award winning business and become one of our expert healthcare heroes.Rowlands Pharmacy are currently looking for an experienced NVQ2 in Pharmacy Services to work as a Trainee Pharmacy Dispenser in the Prescot branch.You will participate in all branch processes and establish relationships with customers, patients...


  • Prescot, Knowsley, United Kingdom Wang Zeng International Ltd Full time

    We are a rapidly expanding business in Knowsley. We strive to provide high quality fresh produce to our customers, whilst maintaining excellent customer service and care.Join our dynamic and rapidly growing team as a Sales Delivery Driver. Play a pivotal role in ensuring timely and accurate delivery of our Fresh Produce to our customers in the North of...