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Service Advisor

3 months ago

Dartford, Kent, United Kingdom Auto Skills UK Full time

SERVICE ADVISOR
Basic Salary -£28,000 Per annum
OTE - £35,000 Per annum
Working Hours - Monday to Friday 8am till 6pm. Saturdays on a rota 8am till 1pm.
Location -Dartford.


Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service.

Responsibilities of a Service Advisor

  • Take Service Department bookings.
  • Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
  • Meeting and greeting service customers and identifying their service requirements
  • Updating customers with technical issues
  • Dealing with complaints
  • Seize opportunities for up selling products
Skills and Qualifications of a Service Advisor

  • Must have previous experience as a Service Advisor
  • Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
  • Must be money motivated with confidence in up selling
  • Must be fully customer focused, presentable and professionally dressed
  • Ability to thrive within a busy service department
  • Full clean UK Driving Licence