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Industrial Placement
4 months ago
Vacancy Name
- Industrial Placement
Vacancy No
- VN618
Employment Type
- Full-Time
Division
- Global Services
Work Location
Job Details
Role:
Industrial Placement
Location:
Farnborough
This is an exciting opportunity to work with great people and gain experience in the tech industry.
We operate with cutting edge technologies in a very dynamic and interesting industry We have two Industrial Placement opportunities to offer in 2023, please read below for more information about the role:
About us:
We're a friendly team of experts, optimists, big-thinkers and problem-solvers, and are lucky enough to work with some of the largest and most successful companies in the world.
The 2023 placement:
We've seen great success with providing the opportunity for industrial placement students to work on software projects that build on their experience and understanding, but also help enhance our products.
We have found that it has been particularly beneficial for students to work together throughout the life cycle of the project, with regular support from mentors across the development team.
For 2023 we will be following the same format, offering two industrial placement opportunities.The aim for the year will be to complete two projects, one within the Product Team and one within the Customer Success Team.
Throughout the process we will offer help and support by pairing you with a member of our team who can assist day to day with achieving delivery goals and learning objectives.
To give an indication of the type of project that may be available, we have outlined some potential projects below:- Designing A
Customer Portal:
This project would involve the designing and building of a data and analytics portal that can be accessed by an end customer.
We already have many of these capabilities but we want to experiment with new technolgies and approaches. This will allow access to key information without the customer needing to be a full user of the product.- Enhancing examples of how apps can be built around our API ecosystem: The myairops products have a number of APIs that allow custom apps and integrations to be built around our products. Some of our customers do not have the inhouse capabilities to build those apps and so we will create apps and example projects that our customers can use to bootstrap their own needs.
- Drive Customer Engagement: This project would involve increasing the amount of regular positive engagement with existing customers, including developing the way we communicate about new features and support our users. This would involve designing and sending out quarterly customer newsletters, release notes and customer casestudies. Also improving the quality of customer selfhelp resources by creating engaging and easy to follow selfhelp resources (videos & KB articles). This project would also include designing an automated solution that updates our customers monthly regarding their support tickets and activity.
How could this placement benefit you?
You will be assigned to work with an experienced member of the team, so you will always have guidance and support.
We put the emphasis on working together and measure success in terms of the output of the team and not the individual.
Whilst working for us you will also gain knowledge and working understanding of the process of inside sales, digital marketing, platform integration and business operations all in an exciting market vertical of the Aviation sector.
What exposure will you gain to processes, tools and techniques?
During your rotation, or your decision to specialise in one given area, you will expect to gain an understanding of:
Agile software engineering - where terms like "stand-ups", "sprints", "backlogs", "t-shirt sizing", "features", "epics", "story points", definitions of "done" and "ready"; as well as "user stories" will all become part of your vocabulary. You will learn how delivering business value to customers and being able to react quickly to feature requests and changes in the market are key to success.
Product management and product ownership - understanding competitor offerings, pricing strategies, product roadmaps and the curation of product backlogs including bug triage.
Estimation - through different forms and techniques including affinity sizing and team collaboration through "planning poker" and negotiation.
Software development - developing code in C# and JavaScript.
DevOps - understanding the role and tooling of DevOps, Continuous Integration, Continuous Deployment and why it is important to be able to deliver changes quickly and reliably to our customers all within our cloud context.
Test automation - using web drivers and JavaScript libraries.
Architecture and design - whilst it is always our goal to build features and put them in the hands of our customers for feedback; being ab
