IS Applications Apprenticeship

1 week ago


Doncaster, Doncaster, United Kingdom DB Cargo UK (Ltd.) Full time

Stellenbeschreibung

Whatwill you be doing?

The roleis primarily to support the application used by the Engineering and Safety Department'sportfolios, but experience will be gained in multiple business applications.

Our IT teamwithin DB Cargo UK manage our networks, infrastructure and governance to ensureeffective and efficient use of our IT. They are busy ensuring the hardware,software, facilities and service components are operating to the higheststandard and ensuring employees have the support in which to utilities them tomaximise productivity.

Theapprenticeship takes up to 2 years to complete, and offers the chance to gainqualifications, key skills and practical experience in a workplace environment.As an apprentice, you will be given time to complete any apprenticeship coursework during work hours.

During your IS Applications Apprenticeship you will be gaining thefollowing experiences:

Create and develop strong working relationships within the IT Departmentand with internal business customers to help achieve both customer and DBCargos business needs.

You will work alongside the IS Application Project Managers in providingday-to-day assistance to our users on the use of applications and give trainingwhere necessary.

Working alongside IS Applications Support Analysts, you will handle userissues, working with other support teams and third parties to ensureresolution.

Record and analyse new customer requirements and turn them intospecifications for suppliers.

You will be assisting all our users with acceptance-testing ofapplications.

Performing routine user management tasks, such as the creation anddeletion of logins to ensure compliance.

Creating and maintaining application support and compliance documentation.

What are we looking for?

This is anApprenticeship programme and we will be supporting your development at thestart of your new career. We don't expect you to come to us with all theexperience, but we do look for some key qualities including:

Being self-motivatedin your way of working as well as with your studies.

Anunderstanding that you can work to deadlines both set internally andexternally, and able to work efficiently and effectively to meet thesedeadlines.

You will be able to demonstrate good verbal and written communications skills which will translate well to a working environment.

You willhave a passion for technology and in cutting edge products and solutions toimprove the work environment and the systems we use.

Able towork closely with a variety of different teams and colleagues to work towardssupporting our application users in an efficient and effective way, which helpsus achieve both the customer and DB Cargo UK's best interest.

Inpreparation for your interview, we would expect you to have completed someresearch on DB Cargo UK and due to the nature of role, we would like to seesome basic understanding of technology as this may be something we explore inthe assessment day.

In order toqualify for the technical apprenticeship – Level 4 Apprenticeship, we wouldrequire you to have 3 GCSE passes min level 4.

What matters to you?

Here at DB Cargo we offer range of benefits as part of your employment. These will include:

Thesalary for this position is up to £20,000 per annum depending on entryqualifications.

37hours per week.

25days annual leave plus bank holidays.

Hybridworking between our locations and your home (this is mutually agreeable betweenthe business and employees and is role dependent.)

DefinedContribution pension scheme with generous employer contribution (up to 10%employer contribution.)

Freeon-site parking.

EVcharging points at selected sites.

Cycleto work Scheme.

Manager led recognition programme for employees who live our values.

Annualpay reviews.

Weare dedicated to your continuous professional development. Depending on yourrole we have specialist training programs, apprenticeships, development plans,course and qualifications we can support you through.

Access to our employee benefits portal where you can take advantage of discounts for a variety of shops and services as well as accessing our wellbeing content.

Wetake the health and wellbeing of all employees seriously and provide access toan Employee Assistance Programme.



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