Apprentice Administration Improvement Assistant

2 weeks ago

Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trust Full time

Main area

  • Service Improvement
-
Contract

  • Apprenticeship: 18 months
-
Hours

  • Full time
  • Flexible working
  • Home or remote working
37.5 hours per week
-
Job ref

Site

  • City Hospital
-
Town

  • Nottingham
-
Salary
- £10,400 Per Annum
-
Salary period

  • Yearly
-
Closing

  • Today at 23:59Job overview


An exciting opportunity has arisen for a full time Apprentice to join the Improvement and Transformation Team at Nottingham University Hospitals NHS Trust providing an efficient and comprehensive administration support to the team.

If you are organised, have a thirst for quality improvement & are interested in a career within the NHS, then this could be the job for you.

In this role, you will provide a comprehensive administration service including organising and administering meetings, training and events.

This will include but not limited to, the preparation and distribution of papers, maintaining administrative support systems and managing generic mailboxes.

The post holder will be required to work 37.5 hours per week.

They will be enrolled on a paid for Level 3 Business Admin course and develop your skills whilst you provide an administrative support service to the Trust Improvement Team.

Main duties of the job


Please note that the UK government require non-UK nationals to have lived in the UK for 3 years to be eligible for apprenticeship funding.


This post will be integral to helping provide a co-ordinated approach, to support the delivery of Quality Service Improvement and Redesign ( QSIR) Training.


Some of the roles and responsibilities are:
Undertaking general office duties

Diary management and meeting organisation

Provide admin for training courses


In addition to the above summary you need to familiarize yourself with the full Job Description and Person Specification documents attached to this advert.

Working for our organisation


In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

You will be working within the Trust Service Improvement Team.


We are a small team providing support across the whole Trust to empower staff with the skills and tools to deliver improvement work at NUH.

Currently, we are mainly working from home and work partly in the office.


Joining this team will not only allow you to interact and gain knowledge from your professional peers, but will also equip you for future roles within the NHS.

We are a friendly and hard-working team that support each other but we also trust each team member to be able to function independently.


Working with us will create opportunities to further build on your skills, whilst really making a difference to the NHS and the people we care for.

Detailed job description and main responsibilities

Working under the direction of the Project Improvement Support officer to develop skills to:
Effective delivery of Quality Service Improvement and Redesign (QSIR)

To work with system partners, building relationships and demonstrating the right behaviours as a representative of NUH.

To assist with the ordering of office supplies

Person specification

Qualifications:

Essential criteria

  • 4 GCSE's or equivalent including English and Maths at grade 4 or above.
Experience

Essential criteria

  • Basic skills in Microsoft Office
  • Attention to detail
  • Understanding and respect of confidentiality in the workplace
Desirable criteria

  • Experience of working in an office environment
Communicational Skills

Essential criteria

  • Ability to prioritise own workload
  • Ability to work under pressure
  • Good Customer Care skills
  • Able to communicate information using a variety of written and verbal communication skills
  • Understands and practices the principles of confidentiality
  • Able to minimise interpersonal conflict
Desirable criteria

  • Experience of dealing with customers
- _________________________________________

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience.

Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.


Salary:
The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence:

All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.


At Risk of redundancy:

NHS employees within the East Midlands who are 'at risk' of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.


ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa's and driving license through a system called Trust ID.

NUH will scan your ID and right to work documentation in to the Trust ID system at your face to fac

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