Administrative Support Officer

1 week ago

Stevenage, Hertfordshire, United Kingdom East and North Hertfordshire NHS Trust Full time

We are recruiting for an Administrative Support Officer who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Ensure all catering staff are up to date an appraisals and training.

Complete and send sickness return forms to the trust absence department.


Keep Capita (clocking in & out software) up to date ready to send to finance at the end of the month.

Raise orders on IPROC.

The Catering Department feeds approximately 730 patients 3 times a day. A large proportion of the food is cooked fresh on site.

In addition, we have a staff restaurant, Costa Coffee outlet and Wellbeing Hub that we support as well as a number of vending machines in various locations throughout the site.

Our Values areInclude,Respect andImprove. It is important that you understand and refer to our values during your recruitment process and beyond


The main duties of this post are collating patients menu information daily from wards and departments, processing / raising of invoices all in line with the weekly trading accounts.

Maintaining a purchase invoice system for auditing purposes, raising stock and non stock orders.

Ensuring all catering staff appraisals and mandatory training are up to date.

Complete and send sickness returns forms to the trust absence department.

Support CAPITA process in the preparation for end of month figures.

Raise and confirm orders on iPROC and Oracle.

Managing all function bookings and preparing a weekly finance sheet for weekly accounts. All of this data will then be entered into the weekly trading accounts via the catering accounting system.


At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care.

Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.


We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood


We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.

We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees.

This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests.

Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

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