Female Triage Worker

1 week ago


Bristol, Bristol, United Kingdom Safe Link Full time
We have a rewarding and exciting opportunity for a
Female Triage Worker to join our team based in
Bristol. You will join us on a
full-time,
permanent contract working
37.5 hours each week (8.30am

  • 5.30pm on a rota basis). In return, you will receive a competitive salary of
    £26,421 per annum and
    benefits.


SAFE Link was established in 2009 and is a service that works across the Avon and Somerset Police Area and provides emotional and practical support to victims of rape and sexual assault.

SAFE Link provides an independent victim-focused service. The service is committed to the Victims Code of Practice. Our ethos is to enable victims and survivors to cope and recover after their assault. We can also support those to report to the police if they wish.

In return for joining us as our Female Triage Worker, we will offer you the following fantastic benefits:

  • Up to 30 days annual leave (depending on length of service)
  • 3 extra holidays including International Women's Day
  • Excellent development and training opportunities
  • Employer pension contribution (minimum 5% of your gross salary)
  • Mindful Employer Plus Scheme
  • Cycle to Work Scheme
  • Long Service Awards
  • Wellness Awards

About the Female Triage Worker role:

The ISVA Triage worker will be responsible for managing referrals into the ISVA service by providing a high quality telephone triage and crisis response service.

She will work closely with the Police, Lighthouse Safeguarding Unit, the SARC and other partner agencies to promote positive and proactive working relationships.

She will have a good understanding of the traumatic impact of sexual assault and rape and have experience of providing support and carrying out needs and risk assessments with vulnerable adults and children.


Responsibilities as our Femal Triage Worker:

  • Promote the service through building positive relationships with current, potential referrers and service users to ensure appropriate referrals are made
  • Take referrals from with the Bridge, Lighthouse, self referrals and those from voluntary and statutory agencies
  • Ensure appropriate access and admission to the ISVA service, encourage victims engagement with the service through multi agency working and service flexibility
  • Oversee the quality and recording of referral information on the Oasis case management system ensure referrals are assessed and responded to in a timely and accurate manner
  • Actively participate in regular onetoone supervision, reflective practice groups, and annual appraisals
  • Act as a representative of Safe Link at internal and external meetings, as required, promote the organisation through building professional links with outside bodies as appropriate

What we are looking for in our ideal Female Triage Worker:

  • Evidence of the ability to communicate clearly and concisely to match the needs of the victim.
  • Evidence of the ability to provide respectful, nonjudgemental and confidential support.
  • Knowledge of the impact and support needs of victims who have experienced sexual violence.
  • Experience of risk assessing, safety planning and safeguarding relating to vulnerable adults and children.
  • Knowledge of criminal and civil legal proceedings relating to sexual violence and assault.
  • Experience of working in partnership with a wide range of statutory and voluntary agencies.
  • A commitment to the victim's code of practice.

Closing date: 27th November 2023

Interviews will be held Tuesday 5th December 2023


If you are motivated, resourceful and passionate about empowering female victims of domestic abuse, please
apply now to join us as our
Female Triage Worker and contribute to the valuable work Next Link and its wider services, delivering hope and support to survivors of domestic violence and abuse.


  • SAFE Link is committed to safeguarding and promoting the welfare of children, young people and adults at risk of abuse, and expects all staff and volunteers to share this commitment. SAFE Link is committed to Equal Opportunities. *Due to the specific requirements of this role, this post is exempt under the Equality Act (2010), Part 1, Schedule 9 (Genuine Occupational Requirement._


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