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Supervisor - Nottingham (37.5 Hours)
4 months ago
Sales
- Provides the full Morphe customer service experience in store, delivering sales to meet or exceed targets.
- Meets or exceeds all personal goals to positively contribute to the team and the store.
Service
- Provide excellent customer service and product knowledge, offering full service experience and/or simple service depending on customers' needs
- Positive representative of the Morphe brand, always demonstrating professionalism and poise.
- Support promotions, events and launches to deliver the intended experience for customers.
- Consistently elevate own artistry skills and the artistry skills of the team.
- Attends all required trainings and completes educational and developmental tools as assigned.
- Develops knowledge of trends in industry to provide best service possible and share with the squad
Leadership
- Contributes to a productive and dynamic Morphe squad by connecting with employees, customers, and influencers.
- Act with professionalism and respect in all interactions with customers, coworkers, Manager and business associates.
- Fulfill Manager on Duty responsibilities, including all opening and closing responsibilities, banking responsibilities, managing down time to be productive, maintaining cleanliness standards and always ensuring customer service standards are met and prioritized and the sales floor is a welcoming environment.
Operations
- Must adhere to all company policies and procedures. Immediately report any variances to a Manager or the People team.
- Completes opening and closing responsibilities accurately and efficiently and ensures cash handling standards are met and company funds are secured.
- Assists in execution of visual displays, merchandising and marketing standards ensuring the store is consistently replenished.
- Assists in the preparation and completion of accurate physical inventory as assigned.
- Assists with nonsell tasks as assigned by Management and as part of the daily responsibilities.
- Use the POS accurately and train Beauty Artists on POS in addition to other operational tasks.
- Arrives to work on time and consistently follows the Morphe personal appearance guidelines.
- Follows all safety and emergency procedures.
- Identifies potential loss prevention issues.
- Perform additional duties as assigned.
Qualifications
- 2 years retail experience, previous sales experience required.
- Excellent customer service, communication and organizational skills.
- Ability to multitask and build relationships.
- Flexibility and the ability to handle change in a positive manner.
- Cosmetic artistry experience preferred.
- Management experience a plus.
- Demonstrated ability to support business growth and exhibit professional behavior.
- Have and maintain flexible availability.
- Must have open flexibility to work during peak traffic times including evenings, weekends and holidays.
Must be able to perform essential functions (with or without an accommodation) without posing a "direct threat" to the health and safety to self or others.
- No recruitment agencies, please._
