Tech Bar Manager

2 weeks ago


East Kilbride, South Lanarkshire, United Kingdom Circle Recruitment Full time

Tech Bar Manager

From £ 350 - £ 450 p/d - inside IR35

Hybrid Glasgow

6-month contract
We are seeking a Tech Bar Manager for our government client.

The role location is hybrid, between 2 days a week on-site in East Kilbride, Glasgow, and the remainder of the week working remotely.


Clearance:
Security Check (SC)


This role is inside IR3- Due to the service of the role, it will now be based on an Umbrella solution.


Role Profile/Responsibilities:

  • Support the maintenance of live service
  • ITIL foundation
  • Customer service management
  • User focus
  • Service reporting
  • Problem management
  • Strong technical skills and a proven track record of leading tech bar or service desk functions
  • Providing oversight of engagement with end users
  • Identifying opportunities to provide training and development to end users
  • Collaborating with the service desk, incident management, knowledge management and product teams to provide the latest updates and guidance
  • Overseeing the production of tech bar reporting and management information to identify problem management and continual service improvement opportunities
  • Coaching the tech bar team in excellent customer service management
  • Coaching the tech bar team to identify potential major incidents for escalation
  • Proactively focusing on continuous improvement of self and service
  • Providing timely reports to the Head of Service Experience
  • Providing oversight of engagement with End Users, coordinating the team to ensure that resolution activities are executed in line with Tech Bar and Incident Management processes
Government, Public Sector, Gov, Contract, Contracts, SC Cleared, SC Clearance, Security Cleared, Security Clearance, DV Cleared, DV Check, DV Clearance, Developed Vetting, Tech Bar Manager, Service Desk Manager, Servicedesk Manager, Service-Desk Manager,Helpdesk Manager, Help Desk Manager, Help-Desk Manager, Support Manager, IT Manager, ICT Manager, Support Desk Manager, ITIL
  • Bar Staff/floor Staff

    2 weeks ago


    East Kilbride, South Lanarkshire, United Kingdom Mo Chara irish pub Full time

    Overview:WE ARE HIRING On job training, no experienced required. Looking for enthusiastic & hardworking individuals to join a friendly team at Mo Chara. Open to 18+Duties: Greet customers and take drink orders Prepare and serve alcoholic and nonalcoholic beverages Maintain cleanliness and organization of the bar area Ensure compliance with all food safety...


  • East Kilbride, South Lanarkshire, United Kingdom Connect Appointments Full time

    Connect Appointments is in search of a skilled professional for the position of Computer Refurb Operator to become part of the team based in East Kilbride.Working Schedule: Monday to Friday from 7:45am to 3:45pmCompensation: Starting at 11.44 per hour (with potential increase based on experience/longevity). Weekend overtime compensated at 1.5 times the...

  • Front of House Staff

    2 weeks ago


    East Kilbride, South Lanarkshire, United Kingdom Di Maggios Full time

    Di Maggio's East Kilbride are currently going through a major refurbishment, with an exciting new addition of a churro bar We will reopen in May and are looking for full and part time front of house superstars to join our friendly teamBenefits of working for us:- fortnightly pay, making it easier to manage your money- generous share of tronc gratuities-...


  • East Kilbride, South Lanarkshire, United Kingdom Fujitsu Full time

    User Support Technician - HMRC Workplace ServicesHMRC East Kilbride, GlasgowAre you Customer Obsessed? Can you work passionately and collaboratively within a team of like-minded Customer Service focused engineers? Do you want to be proud to work for a company that respects its people and is at the forefront of technology? We are looking to grow our team with...

  • Team Member

    3 days ago


    East Kilbride, South Lanarkshire, United Kingdom Roadchef Full time

    Team Member - WHSmith - Hamilton, South LanarkshirePart Time - Hourly £8.85 - £11.54 | HamiltonStephen, our Site Director at Hamilton Services on the M74 Northbound, near Hamilton is looking for Team Members to join his Retail team. Joining the team will give you the opportunity to provide our customers with great service, from one of the most recognised...


  • East Kilbride, South Lanarkshire, United Kingdom Foreign, Commonwealth & Development Office Full time

    Details:Reference number:Salary:- £42,500 - £48, London Location Allowance £5,000) (Role may also attract additional allowance) A Civil Service Pension with an average employer contribution of 27%Job grade: Senior Executive OfficerContract type: PermanentBusiness area: FCDO DG Finance & CorporateType of role: Information TechnologyWorking pattern:...

  • Bar Manager

    2 weeks ago


    South West London, South East, SW7 3ND, South West London, United Kingdom The Nexus Club London Limited Full time

    POSITION: Bar ManagerDEPARTMENT: Harrington Bar, Events Bars, offsite BarRESPONISIBLE FOR: Beverage service: Restaurant/ Events/ Bars/ Terrace/ Club Lounge/ Business Lounge/ PDRsDIRECT REPORTS: Bartenders/ BarbacksREPORTS TO: Club ManagerDuties and ResponsibilitiesTo ensure that all beverages are prepared and served in accordance with bar and company service...

  • Bar/catering

    2 weeks ago


    East Boldon, South Tyneside, United Kingdom Boldon Golf Club Full time

    Title: Bar/Catering Team MemberTo serve drinks and prepare food (sandwiches etc) and in accordance with defined standards and quality, working within the Food Standards Agency guidelines regarding current health safety and hygiene legislation and the clubs Health and Safety policy. With the aim of achieving high standards of customer care and good quality.To...

  • Bar/catering

    1 week ago


    East Boldon, South Tyneside, United Kingdom Boldon Golf Club Full time

    Title: Bar/CateringTo serve drinks and prepare food (sandwiches etc) and in accordance with defined standards and quality, working within the Food Standards Agency guidelines regarding current health safety and hygiene legislation and the clubs Health and Safety policy. With the aim of achieving high standards of customer care and good quality.To provide a...


  • East Sussex, South East England, United Kingdom Malmaison Careers Full time

    Job Title: Bar Supervisor, Malmaison Up To £13.65 Per Hour Inc TRONC, Generous Company Benefits, Training & Development 30 Hours Contract Malmaison Brighton Great Minds Drink Alike… Why not get paid for doing what you love, get loads of perks and benefits, learn new skills and make a career for life with Malmaison Malmaison offers something...

  • General Manager

    2 weeks ago


    South West London, South East, SW4 7UG, South West London, United Kingdom Nightcap PLC Full time

    General Manager The Cocktail Club - ClaphamWe are looking for a General Manager who is a true party starter! Someone who is willing to go above & beyond and create the best party atmosphere possible. Jump on the Bar-top... throw some wild shapes... swing the lights... throw the ice... sing 'til your hearts content & help get the party in full swing!We...


  • West London, South East, W1J 6BR, South West London, United Kingdom Sexy Fish Full time

    Sexy Fish is an Asian restaurant in Mayfair and bar located on the corner of Berkeley Square, serving Japanese-inspired sushi, sashimi, seafood, fish and meat cooked on a Robata grill.Designed by Martin Brudnizki Design Studio and decorated with art by Damien Hirst, Frank Gehry and Michael Roberts, the look and feel is mid-century glamour and opulence. The...


  • South West London, South East, SW1A 2TS, South West London, United Kingdom The Trafalgar St James Full time

    Rockwell Outlet Manager - The Trafalgar St. JamesPart of Crimson Hotels, The Trafalgar St. James, Curio Collection by Hilton is a 5 Star hotel with 131 bedrooms including 15 suites, and a number of venues consisting of our unique The Rooftop Bar and Rockwell that pride themselves in the quality of service that they provide. The Role The key purpose of your...


  • South West London, South East, SW1W 0SJ, South West London, United Kingdom The Clermont Victoria Full time

    The Clermont Victoria is a very popular city centre venue close to many of London's famous landmarks and on the periphery of the busiest train station in Europe. This 345 bedroom hotel has recently undergone a £20m transformation and is a luxury 4 star deluxe hotel. The Role: We are looking for an exceptional manager to deliver the highest standards of...

  • Bartender, Malmaison

    2 weeks ago


    East Sussex, South East England, United Kingdom Malmaison Careers Full time

    Job title: Bartender, Malmaison Rate of pay / hours: £12.00ph 30 Hours Type of Contract: Permanent Location: Malmaison Brighton Great Minds Drink Alike… Why not get paid for doing what you love, get loads of perks and benefits, learn new skills and make a career for life with Malmaison If you know your way around a bar, can tell your Pinot from your...

  • Bartender, Malmaison

    2 weeks ago


    East Sussex, South East England, United Kingdom Malmaison Careers Full time

    Bartender, Malmaison Brighton £12.00 per hour plus tronc - 40 Hours per week. Generous Company Benefits, Training & Development 40 Hours - Full Time Malmaison Brighton Great Minds Drink Alike… Why not get paid for doing what you love, get loads of perks and benefits, learn new skills and make a career for life with Malmaison If you know your way...


  • London, South East, South East London, SE1 0TA, South East London, United Kingdom Stepstone UK Full time

    Company DescriptionWho we areAt The Stepstone Group, we have a simple yet very important mission: The right job for everyone. Using our data, platform, and technology, we create opportunities for job seekers and companies around the world to find a perfect match, in fair and equitable way. With over 20 brands across 30+ countries, we strive for fair and...


  • East Boldon, South Tyneside, United Kingdom Protocol Education Ltd Full time £84 - £98

    Supporting Mental Health Learning Support Assistant Secondary Schools in Sunderland To begin: Asap pending clearance checks £ per day, paid weekly, NO umbrella companies Protocol Education are currently recruiting for a Mental Health Youth Support Worker to work with children with SEMH in schools in Secondary Schools in Sunderland. You will be assigned...

  • Solutions Architect

    2 weeks ago


    East Sussex, UK, South East England, United Kingdom La Fosse Full time

    Solution Architect La Fosse have partnered with a renowned client in the utilities industry, who are seeking to recruit a Solution Architect to work in their evolving architecture team. The business is undergoing a significant operating model change.In this role, you'll join a team of Solution, Enterprise and Business Architects, aligned to a business...


  • East Sussex, UK, South East England, United Kingdom Henderson Scott Full time

    Infrastructure Engineer - £45K - BrightonAn exciting opportunity to join a growing UK-based hosting provider as an Infrastructure Engineer joining their Technical team. Your role Will involve designing, implementing, & maintaining the technological backbone of the organisation's IT infrastructure. Responsibilities will include ensuring the reliability,...