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Customer Advisor
3 months ago
Client:
United Utilities
Department:
Property Management
Location:
Lingley Mere - Warrington
Reed Talent Solutions?are working with?United Utilities?on the search for Customer Advisor's to join a growing?Income Proprty Management team?at their Lingley Mere Business Park.
Be based at the stunning head office in Lingley Mere Business Park, Great Sankey, Warrington, where you'll have access to a range of fantastic facilities, including free parking, an on-site gym to keep you motivated, and a delightful restaurant and coffee
shop to fuel your passion.
Unities Utilities believe in the power of diversity, and they're excited to welcome candidates from all backgrounds. The goal is to build a team that reflects the richness of the diverse customer base.
Who are United Utilities?
United Utilities, are proud to be an essential service provider to seven million customers across the North West. It is their job to bring three million households and 200,000 businesses clean, clear water and to take their waste-water away so the customers
can simply get on with their day.
Currently 5,000 employees are key to achieving their ambitious vision and plans and all work together to provide a great service to the customers.
Role details:
Job title:
Customer Advisor Advanced - Income
Location:
Lingley Mere Business Park, Great Sankey, Warrington WA5 3LP
Contract: 6 months with potential for extension
Hourly pay rate:
£13.60
Full training provided:
- 2 weeks upon assignment start
Working hours:
- Rolling rota, shift pattern between 8am and 8pm.
Application deadline:
Thursday 6th June
Expected interview dates with
United Utilities: 13th & 14th June.
What you'll need to be successful in the role?
Strong negotiation skills
Working experience of MS Office applications
Ability to deal professionally with internal & external colleagues across all levels
Manage own workload and work under own initiative to strict deadlines
Understand & work within regulatory rules for handling written & telephone contacts
Ability to work as a team to deliver high performance
Ability to prioritise workload, react quickly and work accurately
Great customer service skills:
Able to perform role with integrity, sensitivity and empathy
Application deadline for this role is Thursday 6th June.