Front of House Team Member

1 week ago


Lichfield, Staffordshire, United Kingdom Thyme Kitchen Full time

Job Summary:
At Thyme Kitchen, we pride ourselves on providing not just meals, but memorable dining experiences. Our cozy atmosphere and delicious menu make us a favorite spot for locals and visitors alike.

We believe in the power of exceptional customer service to elevate every visit, and we're looking for a Front of House Superstar to help us continue delivering on that promise.


Job Description:

Are you a people person with a passion for hospitality? Do you thrive in fast-paced environments where every day brings new opportunities to brighten someone's day? If so, we want you to join our team as our Front of House Superstar


As a key member of our team, you'll be responsible for providing exceptional customer service, processing transactions, and ensuring a positive dining experience for our guests.

Your infectious energy and friendly demeanor will set the tone for each guest's visit, making them feel welcome from the moment they walk through our doors.


Key Responsibilities:

  • Greet guests with a warm and welcoming attitude as they arrive
  • Seat guests efficiently, taking into account their preferences and any special requests
  • Provide recommendations and answer questions about our menu
  • Take accurate orders
  • Serve food and beverages with precision and care
  • Anticipate guests' needs and respond promptly to any requests or concerns
  • Process payments accurately and efficiently
  • Maintain cleanliness and organisation in the front of house area
  • Collaborate with team members to ensure smooth operations and exceptional guest experiences

Qualifications:

  • Previous experience in a customer service or hospitality role essential
  • Excellent communication and interpersonal skills
  • Ability to thrive in a fastpaced environment
  • Strong attention to detail and accuracy
  • Positive attitude and willingness to go above and beyond for our guests
  • Flexibility to work weekends, and bank holidays as needed


If you're ready to bring your friendly demeanor and passion for hospitality to Thyme Kitchen, we want to hear from you Join us in creating memorable dining experiences that keep our guests coming back for more.


Job Types:
Full-time, Permanent

Salary:
£10.50-£12.00 per hour

Benefits:

  • Discounted or free food
  • Employee discount
  • Onsite parking

Schedule:

  • Day shift
  • Weekend availability

Supplemental pay types:

  • Tips

Experience:

  • Hospitality: 2 years (required)
  • Bartending: 1 year (preferred)

Work Location:
In person

Reference ID:
FOH Thyme Kitchen
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