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Operations Administrator

3 months ago


Burton upon Trent, Staffordshire, United Kingdom Talk Staff Full time

Talk Staff are looking to hire an ambitious and enthusiastic Operations Administrator, who is looking to work within a dynamic and energetic environment, for our fabulous and successful client based in Burton on Trent.


To be considered for the role, you'll require the following essentials:

  • Excellent IT skills including MS Office, especially Word and Excel
  • Highly organised
  • Strong attention to detail
  • Excellent communication skills both written and verbal
  • Ability to provide excellent customer service
  • Comfortable working at a fast pace with the ability to prioritise conflicting demands
  • Ability to work under pressure with tight deadlines
  • Excellent problemsolving skills
  • Able to work autonomously and in a team

Within this position, you'll also be:

  • Liaising with the wider business & suppliers to confirm content, services and attractions
  • Compiling bookings and monitoring changes
  • Checking client documentation and client lists
  • Providing support and information to the wider business
  • Answering queries from the clients regarding content and operational information
  • Assisting in the setting up of new bookings, including researching all included content, finding local suppliers and planning the daytoday operational itinerary
  • Keeping systems up to date with all details
  • Assisting with health and safety checks to make sure requirements are met
  • Ensuring all paperwork is received and updated
  • Answering queries, advising of cancellations or alterations to bookings
  • Answering transport enquiries
  • Dealing with daytoday issues & emergencies that may arise
  • Collating & dealing with client feedback
  • Responding to any raised issues within a timely manner
**Salary & Working Hours
Salary is £24,000 per annum

Working hours are on a rota basis. Shifts to be covered can vary between the times of 7am - 7pm.

  • Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support.
Talk Staff Recruitment act as an employment agency in relation to this vacancy.