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Agricultural Parts Advisor

3 months ago

Wallingford, Oxfordshire, United Kingdom Chandlers Farm Equipment Full time

Agricultural Parts Advisor (Wallingford)

About us
Chandlers is a family-owned Company that strives to retain the "family feel" of an organisation in today's fast-moving world. Chandler's policy is to promote staff from within ensuring that managers and representatives all have grassroots experience. We can feel proud, when we look back at more than 85 years of service to the farming community. We pride ourselves on continuing to give good customer service.


Chandlers (Farm Equipment) Ltd has been servicing the needs of the agricultural, vehicle and groundscare industries for over 85 years and are one of the largest AGCO dealers in the UK, supplying new machines and aftersales for Massey Ferguson (Chandlers (MF) Ltd), Fendt & Valtra (Chandlers (FV) Ltd), and JCB (via Chandlers RFM).

Along with a full range of complementary machinery from leading manufacturers.

As an Agricultural Parts Advisor, you will:

  • Provide parts advice to our customers as required to meet their needs, internal and external fairly, efficiently and with courtesy at all times, with a view to maintaining a good relationship between the Company and its customers.
  • Deal with all enquiries, orders and queries received (written/telephone/verbal), quickly and efficiently, providing a good service at all times.
  • Be involved with the stock control and computer input of parts and goods from a wide range of prestigious agricultural brands.
  • Undertake the inspection and receipt of deliveries of goods inwards and accompanying documentation, and to store in a good and proper condition
  • 8am5.30pm Monday Friday, weekend days by department rota. With additional overtime when needed.
  • A good knowledge of Agricultural parts and maintain an uptodate knowledge of this. Or equivalent knowledge in a similar field like HGV or the motor industry.
  • Have excellent customer service and communication skills.
  • An eye for detail, accuracy and data entry.
  • Experience with working to challenging deadlines.
  • Must be computer literate
  • A UK driving licence.

We offer:

  • Enhanced Holiday
  • Company Sick pay
  • Company Pension
  • Onsite parking
  • Competitive pay
  • Career progression
  • Bespoke training and development