Supervisor - Assistance
2 weeks ago
Supervisor - Scania Assistance
Working Hours:
Monday to Wednesday / Thursday hours per week Monday to Thursday)
Salary:
From £32,025 with an excellent benefits package
- Inhouse training provided to support career progression
- 25 days holiday which increases with service + public holidays
- Competitive employer pension
- Discounts on major retail outlets, including groceries
- 4x basic salary life assurance Eligibility to receive an annual 'Company Success Payment'
As a supervisor at Scania assistance, you will be responsible for coordinating support for customers in need of roadside assistance.
The role requires a forward thinker who can build positive working relationships and ensure the smooth and efficient running of our centre.
Key Responsibilities:
- Monitor and enhance performance and processes.
- Ensure the effective and efficient running of the Service Coordination team.
- Build and develop relationships with new and existing customers.
- Deliver excellent customer service with transparent communication
- Identify solutions for unexpected situations which occur for drivers on the road
It's about you too, and this is where the company goes the extra mile and provides an industry leading employment package.
We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.
At Scania we invest considerably in colleague development, and you can expect to receive comprehensive training and career progression not only in the UK but throughout our Global organisation.
We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs.
For us, diversity and inclusion is a strategic necessity.By having colleagues with the widest possible range of skills, knowledge, backgrounds, and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward.
We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.
- Requisition ID: 6584
- Number of Openings: 1.0
- Parttime / Fulltime: Fulltime
- Regular / Temporary: Permanent
- Country / Region: GB
- Location(s): Bradford, GB, BD6 1YA
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