IT and Digital Support Technician

1 week ago

Durham, Durham, United Kingdom Worldline UK&I Full time
From your local coffee shop to unicorns and international banks.

And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers.

We design and operate leading digital payment and transactional solutions that enable sustainable economic growth and reinforce trust and security in our societies.

If you are a highly-skilled Internal IT Support, then get ready to join our company


We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness.

Provide technical support and guidance to resolve users computer hardware and software problems

  • Communicates with users via Phone, Teams, Email and/or a support ticketing system to assess the scope of the problem and determine what, if any, resolution steps have already been taken
  • Applies knowledge of computer software and hardware to assist users in resolving problems
  • Installs or assists with the installation and set-up of new hardware, software, and peripheral equipment
  • Maintains a knowledge base, of technical innovations, trends, and best practices: makes recommendations for new software and hardware that could benefit the UK&I
  • Drafts or revises user training procedures
  • Maintains logs of support services provided in ServiceNow
  • Adhere to SLA's set by Global IT
part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide

  • 25 days holiday + bank holidays
  • employee private medical cover, access to a virtual GP service
  • to discounts and cash backs on shopping
  • a range of flexible benefits through salary sacrifice
  • a Life assurance - 1 x salary if not in a pension scheme, 4 x salary if joins the pension scheme
  • Pension - the company will match contributions up to 10%


With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.

  • Digital Health Support Officer

    1 week ago

    Durham, Durham, United Kingdom County Durham and Darlington NHS Foundation Trust Full time

    The Digital Specialist Nurse Service are delighted to offer an Associate Practitioner vacancy within our team. We would love to hear from any individual with an interest in the implementation, management and training of Health Informatics solutions to clinical staff in relation to Digital and mobile technology (Electronic Patient Records; EPR) which in turn...

  • Business Support Officer

    1 week ago

    Durham, Durham, United Kingdom North of England Commissioning Support Full time

    An exciting opportunity is now available to join the Data & Digital team in the role of Business Support Officer. The Data & Digital team offers services to a wide array of clients across the health sector, including internal teams in NECS and external customers to drive forward the technology agenda within health and care and are key to NECS strategic...

  • Business Support Officer

    1 week ago

    Durham, Durham, United Kingdom North of England Commissioning Support Full time

    An exciting opportunity is now available to join the Data & Digital team in the role of Business Support Officer. The Data & Digital team offers services to a wide array of clients across the health sector, including internal teams in NECS and external customers to drive forward the technology agenda within health and care and are key to NECS strategic...

  • Senior Technician

    2 months ago

    Durham, Durham, United Kingdom Durham University Full time

    The Role and the Department Working as part of the Chemistry Technical team, the post holder will provide expert scientific glassblowing support. The Glassblowing Workshop supplies a glassblowing service to teaching and research laboratories mainly within the Chemistry department, but also across all of the science departments. This involves creating bespoke...

  • Senior Technician

    4 weeks ago

    Durham, Durham, United Kingdom Durham University Full time

    The Role and the Department Working as part of the Chemistry Technical team, the post holder will provide expert scientific glassblowing support. The Glassblowing Workshop supplies a glassblowing service to teaching and research laboratories mainly within the Chemistry department, but also across all of the science departments. This involves creating bespoke...

  • Pcn Digital and Transformational Officer

    1 week ago

    Durham, Durham, United Kingdom NHS North Of England Commissioning Support Unit Full time

    The purpose of this post is to provide hands on support to a number of GP practices helping them to understand and maximise the potential of their existing digital technologies and, as appropriate, support and advise on the introduction of new technologies to ensure patients get the best care possible. Please see the attached Job Description in Supporting...

  • Maintenance Technician

    1 week ago

    Durham, Durham, United Kingdom Nigel Wright Recruitment Full time

    The CompanyNigel Wright is pleased to be supporting a high-volume manufacturing business in Sunderland looking for an experienced Maintenance Technician, as they continue expanding their team to facilitate future growth.The maintenance team work a continental shift pattern. Salary is £52,000 including shift allowance.Excellent opportunity for an experienced...

  • Maintenance Technician

    1 week ago

    Durham, Durham, United Kingdom Nigel Wright Recruitment Full time

    The CompanyNigel Wright is pleased to be supporting a high-volume manufacturing business in Sunderland looking for an experienced Maintenance Technician, as they continue expanding their team to facilitate future growth.The maintenance team work a continental shift pattern. Salary is £52,000 including shift allowance.Excellent opportunity for an experienced...

  • Maintenance Technician

    1 week ago

    Durham, Durham, United Kingdom ZF Full time

    Become our next FutureStarterHave you got what it takes to succeed The following information should be read carefully by all candidates.Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you'll have the opportunity to shape the future of mobility. Join us and be part of something...

  • WTG Technician

    4 weeks ago

    Durham, Durham, United Kingdom Green Recruitment Company Full time

    ​WTG Technician – Onshore Wind (Contract)Location: County Durham, UKDuration: 12-Month ContractDay Rate: £450TGRC Inc., a premier recruitment agency in the renewable energy sector, is currently seeking a highly skilled WTG Technician to be part of our client's onshore wind project in County Durham. This is a dynamic contract opportunity aimed at...

  • WTG Technician

    4 weeks ago

    Durham, Durham, United Kingdom Green Recruitment Company Full time

    ​WTG Technician – Onshore Wind (Contract)Location: County Durham, UKDuration: 12-Month ContractDay Rate: £450TGRC Inc., a premier recruitment agency in the renewable energy sector, is currently seeking a highly skilled WTG Technician to be part of our client's onshore wind project in County Durham. This is a dynamic contract opportunity aimed at...

  • Digital Marketing Volunteer

    1 week ago

    Durham, Durham, United Kingdom SSAFA Full time

    There are SSAFA branches and service committees throughout the UK and overseas. We use local microsites and social media to raise awareness of our services, raise funds and find new volunteers. Digital Marketing volunteers help us maximise our message, keep content up to date and increase traffic to our sites.Why do we need you?Our clients, volunteers and...

  • Digital Learning Developer

    4 weeks ago

    Durham, Durham, United Kingdom DURHAM UNIVERSITY Full time

    The Durham Centre for Academic Development (DCAD) seeks to appoint a talented individual to the role of Digital Learning Developer. We welcome applications from those with experience of developing online inclusive content to support student learning.Digital Learning Developers make a significant contribution to the development of Durham's Online Learning...

  • Digital Learning Developer

    1 week ago

    Durham, Durham, United Kingdom DURHAM UNIVERSITY Full time

    The Durham Centre for Academic Development (DCAD) seeks to appoint a talented individual to the role of Digital Learning Developer. We welcome applications from those with experience of developing online inclusive content to support student learning.Digital Learning Developers make a significant contribution to the development of Durham's Online Learning...

  • Digital Learning Developer

    4 weeks ago

    Durham, Durham, United Kingdom DURHAM UNIVERSITY Full time

    The Durham Centre for Academic Development (DCAD) seeks to appoint a talented individual to the role of Digital Learning Developer. We welcome applications from those with experience of developing online inclusive content to support student learning.Digital Learning Developers make a significant contribution to the development of Durham's Online Learning...

  • Digital Learning Developer

    4 weeks ago

    Durham, Durham, United Kingdom Durham University Full time

    The Durham Centre for Academic Development (DCAD) seeks to appoint a talented individual to the role of Digital Learning Developer. We welcome applications from those with experience of developing online inclusive content to support student learning.Digital Learning Developers make a significant contribution to the development of Durham's Online Learning...

  • Digital Learning Developer

    4 weeks ago

    Durham, Durham, United Kingdom Durham University Full time

    The Durham Centre for Academic Development (DCAD) seeks to appoint a talented individual to the role of Digital Learning Developer. We welcome applications from those with experience of developing online inclusive content to support student learning.Digital Learning Developers make a significant contribution to the development of Durham's Online Learning...

  • Junior Graphic and Digital Designer

    1 week ago

    Durham, Durham, United Kingdom New College Durham Full time

    Job reference School/Department- Marketing- Location- Framwellgate Moor Campus- Salary- Support Grade C03: £23,167 p/a- Hours per week- 37- Job type- Permanent- Closing date- 30/01/2023An exciting opportunity has arisen to join the marketing and student recruitment team at New College Durham. We are seeking fresh talent to join our team of professional...

  • Business Analysis Practice Lead

    1 week ago

    Durham, Durham, United Kingdom City IT Full time

    About CEF:At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant...

  • PSV Technician Durham contractor

    1 month ago

    Durham, Durham, United Kingdom Excel Resourcing Full time

    Roles - PSV Engineer / PSV Technician / PSV Mechanic / Bus Technician Location: Durham Pay Rate: 32.00 per hour Outside IR35 Do one of these roles describe you? Do you feel undervalued your current role? Are you an experienced PSV Mechanic? Are you available to start work right away? Why not come join our team of engineers here at Excel Resourcing, we...